If you are encountering the error code 10002038 in Helldivers 2 and are unable to get into the game, you are not alone. This widespread issue is impacting numerous players, and we're here to provide insight into the situation.
The game's popularity has led to instances where the servers reached full capacity, causing issues like matchmaking not working and quickplay not working for many players. The high server demand has also caused issues creating the lobby as well as joining the lobby.
In this guide, we will explore potential remedies for addressing error code 10002038 in Helldivers 2, enabling you to continue enjoying the game with minimal disruption.
How to fix Helldivers 2 error code 10002038
To fix error code 10002038 in Helldivers 2, our options are limited because the problem originates from the server side. The viable strategy is to wait until the traffic subsides or attempt to connect during off-peak hours.
A lasting solution involves expanding and optimizing server capacity to match user demand, a process that requires time and is contingent upon the developers' actions. Meanwhile, consider employing temporary fixes until a permanent resolution is implemented.
Are they upgrading the server capacity?
In response to the overwhelming popularity of Helldivers 2, developers have managed to increase the rate limit from 10K connections per minute to 20K and expanded the total capacity for concurrent players from 250K to 360K.
Despite these significant enhancements, the influx of players was so substantial that the capacity was quickly met. For context, on February 17, Helldivers 2 saw an unprecedented number of over 400K active players.
On weekends, Helldivers 2 experiences a surge in activity with 300-500K active users, while weekdays see fewer than 200K active players. Upgrading server capacity to handle 500K concurrent users could offer a comprehensive solution to the server woes.
The Helldivers 2 team communicated their proactive approach, stating they are "once more working without delay to improve the issue." This commitment indicates ongoing efforts to enhance server capabilities, aiming to effectively manage the game's high demand.
We hope that the developers will swiftly expand server capacity to address error code 10002038 and other related server issues in Helldivers 2, thereby enhancing the gaming experience for all players.