PS4 SSL connection error - How to fix cannot communicate using SSL error

If you are experiencing the PS4 SSL connection error, don't despair as the solution is fairly simple.

As a PS4 gamer, there's nothing more annoying than encountering an error code while trying to play games on your console. Whether it's WS-116520-5, CE-112840-6, or the SSL connection error in question, they all can be a source of frustration.

So in this guide, we'll provide easy-to-follow instructions on how to fix the cannot communicate using SSL error aka SSL connection error. Let's get right into it!

How to fix PS4 SSL connection error

The PS4 SSL connection error crops up when you try to launch EA games such as NHL, FIFA, Madden, Apex Legends etc.

This error is the PS4 equivalent of error code WV-109156-2 on PS5 and it indicates that you are yet to link (re-link) your EA account to your PlayStation account and agree to the new Terms of Service.

So to fix the PS4 SSL connection error, go to the EA website on your phone or computer, log in through your PlayStation account and accept the new terms, as this Reddit user suggested.

• Read more: PS4 system software error - How to fix 'An error has occurred' on PS4

What does cannot communicate using SSL mean on PS4?

Secure Sockets Layer (SSL) is a protocol that provides secure communication over the Internet. It is typically used to encrypt data sent between a web server and a client, such as a web browser.

When you visit a website that uses SSL, the website's URL will typically start with "https" instead of "http", and a padlock icon will appear in the address bar of your web browser to indicate that the connection is secure.

"Cannot communicate using SSL" on PS4 means that your PSN ID is not linked with your EA Account, which is necessary for a secure SSL connection. You can fix the PS4 SSL connection error by linking your PlayStation account with your EA account.

Happy gaming!