How to fix PS4 NAT type failed error

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How to fix PS4 NAT type failed error

If you're reading this, chances are you have encountered the frustrating PS4 NAT type failed error while trying to connect to online gaming or other services.

Like any other piece of technology, your PS4 can sometimes encounter errors and glitches that can be frustrating. From the DNS error to the system software update error to the disc read error, there are a lot of problems that can occur on your console.

In this article, we'll guide you through the common causes of the error and provide step-by-step instructions on how to resolve the issue, so you can get back to enjoying your favourite PS4 games without any hassle.

What does the NAT type failed error mean in PS4?

The "NAT Type Failed" error on a PlayStation 4 (PS4) indicates that the console is unable to establish a proper network connection with the internet due to a problem with the Network Address Translation (NAT) type.

For the uninitiated, NAT is a networking protocol used to translate private IP addresses used within a local network into public IP addresses used on the internet. It allows devices on a local network, like a PS4, to access the internet through a single public IP address.

When a PS4 displays a "NAT Type Failed" error, it usually means that the console is unable to establish a connection due to a restrictive NAT type. This can be caused by a variety of factors, including router settings, internet service provider (ISP) restrictions, or firewall configurations.

How to PS4 NAT type failed error

Usually, the PS4 NAT type failed error happens when the router forgets or loses track of the PS4's IP address and port number, which are required for the PS4 to communicate with other devices over the internet.

In such cases, resetting the router will usually resolve the issue. If the issue persists, here are some tips to fix the PS4 NAT type failed error:

  • Try assigning the PS4 a different static IP as this user suggested.
  • Check your router settings and make sure that UPnP (Universal Plug and Play) is enabled.
  • Forward the required ports on your router to your PS4.
  • Disable any firewalls on your router or modem.

If none of these steps works, you may need to contact your ISP for further assistance.

Having a static IP helps

In the context of the "NAT Type Failed" error, the type of IP address assigned to the PS4 can impact the console's ability to establish a proper network connection.


If the PS4 has a static IP address, it may be easier to configure port forwarding or other network settings on the router to allow the console to communicate with other devices over the internet.

However, if the PS4 has a dynamic IP address, the IP address may change frequently, making it more difficult to configure the router settings resulting in issues connecting to the Internet.

The Internet Service Provider (ISP) is the one who assigns both static and dynamic IP addresses to their customers. So we recommend you either change your ISP or get a static IP from them (which will cost extra) to fix the issue permanently.

For more articles like this, take a look at our Guides and Gaming page.