For those stuck on the "Defrosting Helldiver" screen in Helldivers 2 and struggling to get into the game, there are various strategies available to get into the game.
Helldivers 2's popularity has led to instances where the servers reached full capacity, causing errors such as "Failed to connect to the server," "Servers at capacity," and error code 10002038. The "Defrosting Helldiver" screen is yet another issue players are encountering as a result of the game's servers being overwhelmed by the high volume of players.
In this guide, we will present a variety of strategies, sourced both from our insights and contributions from Reddit users, to effectively get past this screen. These methods aim to facilitate quicker access to the game, despite server constraints.
How to fix Helldivers 2 stuck on "Defrosting Helldiver" issue
To fix the Helldivers 2 stuck on the "Defrosting Helldiver" screen issue, our options are limited because the problem originates from the server side. The viable strategy is to wait until the traffic subsides or attempt to connect during off-peak hours.
While waiting at the "Defrosting Helldiver" screen might seem like a viable option, it has proven to be largely ineffective according to player reports. So, it's wise to explore other games and return to Helldivers 2 once the hype wanes and server stability improves.
Attempting to restart your game as a fix might not be advisable. Reports indicate that players doing so often find themselves stuck on a black screen for extended periods, sometimes over 20 minutes, before encountering the "Defrosting Helldiver" screen once more.
A comprehensive solution is to scale the game's infrastructure to manage higher loads more efficiently, improve server capacity, and possibly implement more sophisticated load management techniques to ensure stability and accessibility for all players.
Thankfully, the devs have addressed this issue and have communicated on Discord that they are working with their partners "to get the ceiling raised." We can hope that the login limit as well as the concurrent players cap will be increased soon.
That covers everything about the Helldivers 2 stuck on the "Defrosting Helldiver" screen issue. Before you head off, make sure you check out our other Helldivers 2 troubleshooting guides on common issues such as matchmaking not working and quickplay not working.