How to fix Fortnite stuck on "Redeeming offline purchases" issue


An image of Fortnite stuck on "Redeeming offline purchases"

If Fortnite is stuck on "Redeeming offline purchases" and can't log into the game on your console, rest assured, you're not the only one. This issue has become a frequent challenge for numerous console players.

Like every online game, Fortnite is not immune to technical glitches and issues. While trying to dive into its fast-paced action, you might often find yourself facing a range of challenges such as matchmaking errors, servers not responding, or encountering error code 91.

This guide is designed to provide you with effective and tested solutions to help you overcome the issue of Fortnite being stuck on "Redeeming offline purchases" and get back to enjoying your game without any further interruptions.

How to fix Fortnite stuck on "Redeeming offline purchases" issue

To fix the issue of Fortnite being stuck on "Redeeming offline purchases", connect to a mobile hotspot to enter the game, then switch back to your usual internet. This method has been widely tested and confirmed to be effective by numerous players.

Another proven workaround is to power off your console, disconnect the power cable for one minute, reconnect it, and then turn the console back on. Epic Games Support and several Reddit users suggest that this method effectively resolves the issue.

Given the network-related nature of the issue, an alternative fix is to alter your DNS settings to a different server. While this solution hasn't been widely tested, it could potentially resolve the problem for you.

Check out the best DNS servers for PS5, PS4, and Xbox consoles.

What causes the "Redeeming offline purchases" issue?

While the exact cause of the issue of Fortnite being stuck on "Redeeming offline purchases" is unclear, a Reddit thread suggests it might be related to the ISP. The success of the mobile hotspot workaround lends support to this theory.

These ISP-related issues include network restrictions, IP or DNS conflicts, port blocking or throttling, and occasional network congestion. These issues can interfere with the initial connection to game servers, causing an infinite login screen.

That covers everything about the issue of Fortnite being stuck on "Redeeming offline purchases". While you are here, make sure you explore our other useful Fortnite guides, including how to get your Fortnite Wrapped and how to play Fortnite on Mac.

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