Can't Comment on Instagram Stories - Why and How to Fix It?

An Instagram Story featuring a woman with an afro hairstyle promoting summer glow skincare products, but you can't comment on it

An Instagram Story featuring a woman with an afro hairstyle promoting summer glow skincare products, but you can't comment on it

If you can't comment on Instagram Stories, you’re not alone. Many users have reported this issue recently, leading to frustration. Due to this issue, users are unable to reply to stories as messages, resulting in DMs not working.

In this guide, we’ll explore the reasons why you might be experiencing this comment issue on Instagram and provide practical steps to help you resolve it. But first, we recommend turning off Meta AI on Instagram.

Why Can't I Comment on Instagram Stories?

On July 10-11, 2024, people in the US experienced an issue with the inability to comment on Instagram Stories, indicating a widespread problem. However, in other parts of the world, the commenting feature appears to be working.

The issue with the inability to comment on Instagram Stories in the US could be due to a server-side problem. It's also possible that a recent update or change implemented in the US is causing this specific functionality to fail.

How to Fix Commenting on Instagram Stories

  • Refresh the feed: Pull down on the screen to refresh your Instagram feed, which might resolve temporary glitches.
  • Wait for a resolution: As this is likely a server-side issue, the most effective solution might be to wait for Instagram to deploy a fix.
  • Report the problem: Use the “Help” section in Instagram’s settings to report the issue and provide details so Instagram is aware of this issue.
  • Follow @InstagramComms on X: Monitor this space for updates from Instagram developers on the issue and estimated timelines for a fix.
  • Check for app updates: Regularly update your Instagram app to ensure you receive any patches or fixes released by Instagram.

Stay patient. Understand that server-side issues are typically resolved by the platform’s technical team, so patience is key while they work on a solution.

With that, we wrap up our guide on fixing the "Can't Comment on Instagram Stories" issue. We hope you found our tips helpful. Before heading off, check out how to see the exact time of an Instagram post.

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