Paramount Plus error code 6040 - How to fix

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Paramount Plus error code 6040 - How to fix

If the Paramount Plus error code 6040 is preventing you from streaming on the platform, we have some solutions that will help you get back online and start watching.

The Paramount Plus error code 6040 is a pesky error that pops up when you are attempting to stream content on the platform. This is another instance of Paramount Plus not working, and the error generally occurs on smartphones, Firestick and smart TVs.

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In this guide, we will share with you some tips that worked for some users on Twitter. So, let's get right into it!

How to fix Paramount Plus error code 6040

Many users tried contacting customer service to seek help with this error, but they only received a generic response or no response at all. This error appears when you exceed the Paramount plus device limit, according to some sources. But we're not sure if that's the case.

You can try restarting the device, updating the software, clearing the cache, and closing the app as a starting point, but the chances of that working are slim. This user tried all the said methods but to no avail.

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So, here are the fixes for Paramount Plus error code 6040 that worked for some:

  • This user was able to fix the issue by using Roku TV to stream Paramount Plus.
  • Installing a new modem resolved the Paramount Plus error code 6040 for this person.
  • Since swapping out the modem worked, we would recommend you restart your network device or connect to a different network and see if the issue is resolved.

We know the first two fixes are not ideal, but these are the only working fixes that we could find on the Internet. Hopefully, one of these suggestions will work for you and you will be able to stream your favourite shows and movies on Paramount Plus without any issues.

Read more: How to turn off subtitles on Paramount Plus

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What is Paramount Plus error code 6040?

The Paramount Plus error code 6040 seems to occur on almost all types of devices except Roku. Since the official help page doesn't have any information on the error code 6040, we are left to speculate about what exactly causes this error.

The other 6XXX error codes such as 6100, 6300, 6999 and 6310 can be fixed by restarting the device, updating the software, clearing the cache, and closing the app, as per the Paramount plus support page.

That means these errors are possibly caused by a corrupted cache or other minor issues with the app and the error code 6040 is no different. But we don't know for sure.

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At the moment, your best bet to fix Paramount Plus error code 6040 is to try the suggestions we listed here. We hope the devs will address this issue soon and come up with an update that solves the problem.