If the Fitbit app is crashing on your iPhone or Android device, worry not. We've gathered some promising solutions from the Reddit community to help you resolve this issue.
Whether you own a Fitbit Versa 4, Sense 2, or any other Fitbit watch, you depend on the Fitbit app for numerous essential functions. However, when the Fitbit app keeps crashing, it can be incredibly disruptive to your daily tracking and monitoring routines.
In this guide, we will provide potential solutions to resolve the Fitbit app crashing issue, and get the app running smoothly again.
How to fix the Fitbit app crashing issue on iPhone and Android
To fix the Fitbit app crashing issue, temporarily disable Bluetooth, Wi-Fi, and mobile data before launching the app, and then turn them back on once the app launches smoothly. Redditor can confirm that this method works effectively.
If the issue persists, check if Fitbit's servers are experiencing downtime or issues. The app relies on a connection to Fitbit's servers for various features and data synchronization, so server problems can impact its stability and functionality.
In case the servers are experiencing downtime, you'll have to wait until they're operational again. If the servers are functioning properly, your last resort to resolve the Fitbit app crashing issue would be to uninstall and then reinstall the application.
If you're an iPhone user, considering an alternative like the Apple Watch or Garmin might be wise. The Fitbit app on iOS has consistently faced issues with crashing, potentially due to optimization or compatibility challenges.
You might want to explore options like the Apple Watch Series 9, Apple Watch Ultra 2 or Garmin Vivoactive 5 as potential alternatives.
Why does the Fitbit app keep crashing?
The Fitbit app keeps crashing due to several reasons including software bugs, compatibility issues, server problems, outdated app versions, and potential conflicts with other background apps.
Fitbit, now under Google's ownership, generally performs smoothly on Android devices. However, it tends to encounter recurrent crashing problems on iOS, possibly attributable to suboptimal optimization or unresolved software glitches.
The troubleshooting suggestions provided here offer potential solutions to address the Fitbit app crashing problem, which you can attempt before reaching out to customer support for assistance.