How to fix the Discord stuck on grey screen issue

Discord stuck on grey screen - An image of Discord running on a Macbook

If your Discord is stuck on a grey screen, rest assured that you are not alone.

Following the latest Discord update, many users have reported a slew of issues plaguing the application. From BetterDiscord not working correctly and sound issues to the infamous "RTC connecting" error to the grey screen issue, users are facing a host of challenges.

In this guide, we will be addressing the grey screen issue. We'll walk you through the step-by-step solutions to get your Discord up and running smoothly again.

How to fix the Discord stuck on grey screen issue

To fix the issue of Discord being stuck on the grey screen, start by closing all Discord-related processes through Task Manager. Afterwards, navigate to the "%appdata%" directory and delete the "Discord" folder.

Here are the detailed steps to fix the grey screen issue on Discord:

  • Press Ctrl+Shift+Esc to open the Task Manager.
  • Find all processes related to Discord and click "End Task" to terminate them.
  • Press Win+R to open the Run dialog, and type %appdata% into the text field.
  • Inside this directory, find the "Discord" folder and delete it.

Once you have completed these steps, go ahead and launch Discord, and you should be good to go. In fact, Redditors have confirmed that this method effectively solves the issue, so it should work for you as well.

Why is Discord stuck on a grey screen?

If your Discord is stuck on a grey screen, it is probably because of problematic local data or configurations.

During updates, Discord's local data or cache stored in the %appdata% directory can occasionally become corrupted, resulting in startup problems. Removing this corrupted data allows Discord to recreate it with fresh, error-free files, resolving any issues.

And with that, we are wrapping up our guide on the issue of Discord stuck on grey screen. Before you head off, enrich your Discord knowledge by learning how to bypass the Discord file size limit and how to see deleted messages on Discord.

For more articles like this, take a look at our Apps and How To page.