If you find yourself confronted by an Apex Legends game chat issue, you are going to have problems.
A game where you are essentially left with limited information about what your team is doing, where they are, and where your opponents are, is already leaving you at a major disadvantage. Being unable to coordinate with your colleagues can easily make the difference between winning and losing.
So if you find yourself experiencing issues with game chat on Apex Legends, then fixing it should be your top priority. Here's how to do just that.
How To Fix Apex Legends Game Chat Not Working
If game chat isn't working on Apex Legends, a lot will depend on whether you are mid-firefight when it cuts out. If you are, your options for fixing it there and then are restricted. You can try unplugging your headset, and then plugging it back in.
But if that doesn't fix things, then you'll need to wait until you've finished your match. If that's where you're at, here's what to try.
- Start, as we so often say, by checking the server status of the game. The EA Help page will tell you if the servers are experiencing any problems. You can also check the official Twitter feed, where they will provide updates on any known issues. If there is a server-side problem, then wait for that to be resolved, then try again.
- Assuming the servers are working just fine, restart the game, to refresh your connection.
- We'd also recommend restarting your PC or console. If you're on a console, shut it down, unplug it, and leave it unplugged for a minute or so to help clear the cache.
- Make sure your audio settings are correct. Have you, for example, given your PC permission to access your microphone? Have you allowed your Xbox to communicate with voice and text?
- If you have an alternative headset or microphone, check to see if that one works. If so, that suggests a fault with your original hardware.
- Check for any outstanding software updates. If there are any, install them as soon as you can.
- Also, make sure your own internet connection is working properly. If possible, use a wired connection rather than wifi, as this is generally a more reliable connection. Reduce the number of devices competing for bandwidth. And consider restarting your router to refresh your network connection.
- Specifically, on Xbox, some users have reported that clearing your MAC address can resolve this issue. To do this, go to Settings> Network> Network settings > Advanced > Clear MAC address. Then restart your Xbox.
- Last, but not least, uninstall and then reinstall the game.
If nothing seems to be helping, then we'd recommend contacting EA Help for further advice and support.
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Why Is Apex Legends Game Chat Not Working?
It's difficult to say precisely what's going wrong here. Recent chatter seems to indicate that this has become more of an issue since the most recent game update went live, and primarily afflicting Xbox Series X|S players. If that is indeed the case, then we can hope that a future patch will help to address this.
At the time of writing, EA has at least acknowledged this as a known issue. But there is still no indication of precisely what the issue is, or how long it will take to resolve.
In the meantime, try the fixes that we suggested above. It is possible that the issue isn't related to any updates. If this is the case, then the solutions we recommended are your best bet for finding and fixing the issue.