The EA Play app on Xbox Series X/S is not working: What has Microsoft said about the situation?

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The EA Play app is not working right now on Xbox Series X or Xbox Series S, which you may have already noticed if you're hands-on with the new consoles already.

As Microsoft has admitted in a webpage about the 'Known issues' which are currently affecting the Xbox Series X and Xbox Series S consoles, "The EA Play app will not launch or install on an Xbox Series X|S device."

READ MORE:Our full review of the Xbox Series X is here!

You can keep on reading to learn all about EA Play on Xbox Series X/S, and how to work around the issue...

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Why isn't the EA Play app working on Xbox Series X or S?

Other than assuming that there are some technical issues being ironed out behind the scenes, we don't really know why the EA Play app isn't currently working on Xbox Series X/S.

Microsoft says, "There is no workaround at this time but we are working with our app partners to find potential resolutions for the future. At this time, the app will only work on an Xbox One generation device."

READ MORE:Get £15 BACK on any game you buy

What can EA Play members do in the meantime?

If you're wondering how to access your EA Play games in the meantime, Microsoft has provided an answer.

Microsoft says, "If you are looking for ways to claim your 10-Hour trials for popular games like FIFA 21 or Madden 21 on an Xbox Series X|S device, you can find them in the Store. To do this, go to Store and Search for your game. Select the game desired from the search results and click on the “Free Trial with EA Play” button on the game description page."

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The 'Known issues' webpage adds, "If you are looking to play full games included with your EA Play subscription, you can access them in My Games & Apps > Full Library > EA Play."

We'll be sure to let you know when this issue is resolved.

READ MORE:The latest Xbox Series X news is here!