25,000 Nvidia GPUs forced to recall adapters over huge issues

flames in background rtx 4090 in middle with two adapters on left and right

If you're using a Nvidia GPU that uses the angled 12VHPWR adapter from CableMod, then you need to stop using it immediately. Seriously, these things are dangerous! Thousands of Nvidia adapters have been ordered for recall by the CSPC.

The Consumer Product Safety Commission(CSPC) have issued a recall for angled GPU adapters manufactured by CableMod. This recall was issued due to "Fire and Burn Hazards" according to the CSPC. They state that "The adapters’ male connector can become loose, overheat, and melt into the GPU, posing fire and burn hazards."

We've already discussed power connector issues with the 4080 Super power connector controversy, but it seems that was merely the tip of the iceberg. A powerful GPU like the RTX 4090 requires a secure connection, and CableMod's 16-pin angled connectors are not up to the mark.

The recall was issued on 8 February 2024 and lists around 25,300 units that are now eligible for recall. According to the CSPC, 272 incidents have been reported thus far, bringing the total claims in property damages to “at least $74,500,”. While this makes for a failure rate of just 1%, the threat of property damage posed is serious enough to warrant the recall.

As a saving grace, CableMod is issuing full refunds for the return of these connectors and will be refunding customers $60 / 60€, either via PayPal or as Credit with free shipping in their online store for non-customized products.

To get your recall, you need to go to the CableMod refund page, where they have provided instructions on the whole refund process. This involves destroying and disabling your angled adapters and uploading a photo of the demolished adapter to their form before requesting a refund. If you purchase it from an authorised online retailer, you will also need to provide the receipt.

If you're a bit iffy about getting the 4090 after this controversy, perhaps you'd want to take a look at our comparison between the 4080 Super and 7900 XTX.

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