Xbox party chat not working - How to fix Xbox voice chat

Xbox party chat not working - turn on party chat button

If you are wondering how to fix the Xbox party chat not working issue, we are here to show you some fixes.

Xbox party chat is a very popular feature. It allows you to chat with your friends in the game. For some, this is the most useful feature of the Xbox platform. But as of late, it’s been hit or miss. Sometimes it works perfectly, but other times, it doesn’t. This has been causing some frustration.

Before you frantically whack your console to try and fix it yourself, maybe try our troubleshooting tips. Here are our top suggestions, for Xbox Party Chat not working. Let's look at what to do.

How to fix Xbox voice chat not connecting

If you're struggling to get voice chat working, the first thing to do is the classic, restart your console and try connecting again.

If this doesn't fix the problem, then here's what to do next:

  • Start by checking the Xbox Status page. Specifically, look under Friends and Social Activity to see if there are any issues with Party chat. If there are any problems, you can sign-up for notification, to let you know when the service has been fixed.
  • Your next option is to check your network is working properly. You can check this by following these steps:
    • Press the Xbox button to open the guide. 
    • Select Profile & system > Settings > General
    • Select Network settings > Test network speed & statistics.
  • Assuming everything at your end is working correctly, ask your friends in the chat to test their network connections, in case one of them has a NAT problem. To do this:
    • Press the Xbox button to open the guide.
    • Select Profile & system > Settings > General
    • Select Network settings > Test network connection.
    • If someone does have an issue, they can troubleshoot the issue by following the steps outlined here.
  • Finally, if you are on WiFi, try using a wired connection instead, to create a more stable internet connection.

Having looked at the network side of things, let's consider some of the settings that could be impacting this issue.

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Xbox party chat settings

There are some other steps that might be worth considering as well. It may not be an issue with your network connection, and could be something in your settings.

  • For example, make sure your privacy settings allow you to communicate with everyone. You can check this by going to Settings > Account > Privacy & online safety > View details & customize > Communicate with voice and text
  • Make sure you haven't accidentally muted or blocked the people in your party
  • Check that you joined the party from within the party window.

Hopefully, going through all of these steps will resolve your voice chat problems. If none of these solutions works, then contact Xbox support for additional help and advice. You can also reach out to them on Twitter, @XboxSupport.

Usually, if you find yourself unable to switch from in-game chat to party chat on your Xbox, it's because of a problem with either your network connection or the Xbox service. Try the following steps recommended by Microsoft:

  • Check the Xbox status page for any known issues.
  • As we suggested earlier, check your network is working properly.
  • Restart your console.
  • Try switching from WiFi to a wired connection, as these do tend to offer a more stable connection. If you can't do this, try to move your Xbox and router closer to each other.

That's all you need to know on how to fix Xbox party chat not working. For more guides on Xbox check out how to share games on Xbox.

For more articles like this, take a look at our How To and Xbox page.