One of the great additional features of the PS5 is its functionality as an entertainment hub. Apps like Netflix, Disney Plus, and of course, Spotify, meaning you can access virtually all of your media needs through the console.
But what happens if you have sat down to listen to some sweet 90s Drum and Bass playlists, only to encounter a pesky Spotify error?
Today, we'll examine what might be behind this disastrous turn of events, and what you can do to resolve it. You'll be breaking out the glowsticks in no time.
What Causes PS5 Spotify Error?
Well, there isn't a definitive explanation as to why the Spotify app may stop working on your PS5.
There are a number of possible reasons behind a malfunction, ranging from internet connectivity problems to server issues to software glitches. Without being able to pin down a definitive cause for Spotify not working, there are a number of troubleshooting tips you can try, to hopefully get things back up and running.
We'll assume that you've already made sure the app and your console are fully updated.
How To Fix PS5 Spotify Error
If this issue is still plaguing your PS5 music experience, here's a selection of fixes that may help:
Restart your console
Restarting your PS5 is the classic "try turning it off and on again" solution. But there's a reason for that. Restarting the console will close down all your apps, and this can rid them of any gremlins. While we can't guarantee it will resolve all your issues, a system reboot works on a whole host of problems, so it's well worth giving it a try.
Make sure your internet is working
Another fix that may seem obvious. But if your PS5 is not connecting to the Internet, Spotify definitely won't work.
Run through all the usual checks: is the internet working on other devices? Can you open Spotify on those devices? Can you open other apps on your PS5? If you are experiencing any connectivity problems, then you might need to check with your ISP for any known issues in your area.
In addition, things like restarting the router, or using a wired connection instead of wireless, are worth considering. And finally, make sure you don't have loads of apps and devices all competing for bandwidth at the same time.
Uninstall the app
A slightly more long-winded measure, but sometimes, uninstalling and reinstalling the app can fix any problems. It ensures you are running the most up-to-date version of the software, as well as removing any corrupted files from your console. Some users have reported that for them, it was necessary to unlink their Spotify account and their PSN account first.
If you've tried all these measures, and nothing seems to be working, then there might be an issue with Spotify on a more fundamental level. If this is the case, then it may be a case of playing the waiting game, until they manage to put things right.