How to fix 'PS5 error code CE-108255-1: Something went wrong with this game or app.'


If you have found your PlayStation crashing, and stopping you from playing the game you were trying to load, you are not alone.

Lots of people have reported encountering this within a few minutes of playing a game.

The error message reads: "CE-108255-1. Something went wrong with this game or app"

So what is it, and what can we do about it?

What is Error Code CE-108255-1?

This error code has been reported when users start playing one of their installed games.

It doesn't appear to be restricted to any specific game, so is likely to be a more generalized issue.

But what can we do about it, if we encounter this problem?

Here are some troubleshooting tips.

How do we try to fix Error Code CE-108255-1?

According to Sony, this error may indicate a problem with your application or console.

They suggest trying the following:

Make sure you have updated your software and application to the latest version.

If the error happens after launching a game, try deleting the game via Settings>Storage and then reinstalling it.

Start your PS5 in Safe Mode, and perform option 5. Rebuild Database

If the error reoccurs, backup all your data, then reset your PS5 via Settings > System > System Software > Reset PS5, then try to reinstall the application.

If none of these steps work, Sony have stated "please consider applying for repair service from the online application page".

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