How to fix Wyze failed to update device list error


How to fix Wyze failed to update device list error
Credit: Wyze

If you are encountering the fix Wyze failed to update device list error, we can help!

Like any technology, Wyze devices can encounter errors that disrupt their normal operation. One such error is the "failed to update device list" error, which prevents users from accessing their devices on the Wyze app.

In this article, we will discuss the possible causes of the Wyze failed to update device list error and provide step-by-step solutions to fix it.

What is Wyze failed to update device list error?

The "failed to update device list" error is a common issue that Wyze users encounter while using the Wyze app to control their smart home devices.

This error typically appears on the app's home screen, where users can view a list of all their connected devices. When the error occurs, the app is unable to update the list of devices, and users may not be able to control their devices from the app.

There are several possible causes for this error, including network connectivity issues, outdated app or firmware versions, or problems with the Wyze servers. It seems the Wyze servers are currently down, resulting in the failed to update device list error.

On 3 March 2023, they posted the following message on their service status & known issues page:

We are in recovery for an outage that started after we implemented a code change. This change has been rolled back and we apologize for the inconvenience. At this point, app functions are expected to have recovered though some users may experience higher latency than normal. We are gradually re-enabling traffic from devices.

How to fix Wyze failed to update device list error

With its affordable price and user-friendly interface, Wyze has become a household name for smart home devices. Nevertheless, encountering errors can be exasperating, especially if you depend on your Wyze devices for home security or automation.

So here are some proven solutions to fix the Wyze failed to update device list error:

  • Check your network connectivity: Make sure that your mobile device or tablet is connected to a stable and reliable Wi-Fi network. Check if other devices can connect to the network, and if necessary, reset your network settings or restart your router to improve connectivity.
  • Update the Wyze app: Check if there are any available updates for the Wyze app on your device's app store, and install them if there are. This can help fix any known bugs or issues that may be causing the error. Updating the Wyze app resolved the issue for this person.
  • Update your Wyze device firmware: Make sure that your Wyze devices have the latest firmware version installed.
  • Check the status of Wyze servers: If the Wyze servers are down or experiencing issues, it can prevent the app from updating the device list and cause the error to occur. So go to the Wyze service status page to see if everything is fine.

Hopefully, one of our suggestions will help you fix the "failed to update device list" error. If not, you may need to contact Wyze customer support for further assistance. They can help troubleshoot the issue and provide additional solutions or recommendations.

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