If Netflix keeps crashing on your device, don't worry, we've got you covered.
Like any other online service, Netflix is not immune to technical issues, and it's not uncommon to encounter problems with the streaming platform, such as crashing issues or error codes such as NSES-500, UI-800-3, or NW-2-5.
In this article, we'll explore some simple steps you can take to fix Netflix crashing and get back to enjoying your favourite content.
How to fix Netflix crashing
Recently, many Netflix users have reported experiencing crashes, which can be frustrating, especially when you're in the middle of binge-watching your favourite show.
To help you get back on track and continue watching your shows, we've compiled a list of steps you can take to resolve this issue.
You can easily fix the Netflix crashing issue by following the suggestions below.
Check for updates
One of the first things you should do when troubleshooting Netflix crashing is to check for any pending updates for your phone or the Netflix app itself. It's possible that a recent OS update on your device may have caused compatibility issues with the Netflix app, requiring an updated version of the app to work smoothly.
See if Netflix is down
If Netflix keeps crashing for you, the first thing you need to do is go to the Netflix server status page and see if the servers are working as they should. In case the Netflix servers are down, you may need to patiently wait until it’s back up.
Clear your cache
Apps like Netflix cache data on your phone to speed up loading times and improve performance. However, over time, this cached data can accumulate and cause issues, especially if any of the data becomes corrupted. In such cases, clearing the cache is a useful troubleshooting step that can potentially resolve crashing issues.
Check your phone’s available storage
For apps to work smoothly, it's recommended to have at least 10-20% of free storage space available on your device. By ensuring that you have enough storage space on your device, you can help prevent issues with Netflix crashing, as well as improve the overall performance of your phone.
Uninstall and reinstall the app
Uninstalling and reinstalling the Netflix app is a troubleshooting step that can potentially fix crashing issues. This is because reinstalling the app can resolve any corrupted data or files that may be causing the app to crash.
Why does Netflix keep crashing?
Crashing is a common issue that can occur with any software or technology, including streaming services like Netflix. It happens when the application unexpectedly stops working or closes down, often resulting in an error message or a frozen screen.
There can be several reasons why Netflix keeps crashing on your device, including:
- Outdated app version: If you are using an outdated version of Netflix, it may be prone to crashes.
- Insufficient storage space: If your device is running low on storage space, it can cause apps to crash.
- Server issues: If there are any issues with Netflix's servers, such as high traffic, maintenance, or technical glitches, it can cause the app to crash for some or all users.
- Network issues: Poor network connectivity or an unstable internet connection can cause TikTok to crash.
- Too many apps running in the background: Running too many apps in the background can slow down your device and cause apps to crash, especially if you are using a low-end device.
- Corrupt app data: Sometimes app data can become corrupted, causing the app to crash.
While it may be frustrating when Netflix crashes, it's not an uncommon occurrence, and it's important to note that it's often fixable with some basic troubleshooting.
By identifying the underlying cause of the crash and following the appropriate steps, you can usually resolve the issue and get shows and movies on Netflix.