Google Play Store error DF-DFERH-01 - how to fix "Error while retrieving information from server"


Google Play Store error DF-DFERH-01 - how to fix "Error while retrieving information from server"

Are you an Android user who has encountered the frustrating Google Play Store error DF-DFERH-01? If so, you're not alone.

Many Android users have experienced this error, which typically manifests as an error message that says "Error while retrieving information from server" when trying to access or download apps from the Google Play Store.

In this article, we will delve into the causes of this error and provide you with effective solutions to fix it and get your Google Play Store back up and running smoothly.

What is Google Play Store error DF-DFERH-01?

Google Play Store error DF-DFERH-01 is a common issue that Android users may encounter while trying to download or update apps from the Google Play Store. It is typically accompanied by an error message that reads "Error while retrieving information from server."

As indicated by the error message itself, the error occurs when the Google Play Store app is unable to retrieve information from the server. This could be due to various reasons, such as issues with the Google servers, network connectivity issues, or cache/data conflicts.

The DF-DFERH-01 error can be frustrating as it prevents users from accessing or downloading apps, but fortunately, there are several effective solutions to fix it and restore normal functionality to the Google Play Store.

How to fix Google Play Store error DF-DFERH-01

The DF-DFERH-01 error can disrupt your ability to download new apps or update existing ones, but fear not! It’s easy to fix, but it requires a series of troubleshooting steps.

Here are some solutions that you can try to fix Google Play Store error DF-DFERH-01:

  • Clear cache and data of Google Play Store: Go to Settings > Apps > Google Play Store > Storage, then tap on "Clear Cache" and "Clear Data." This will reset the app to its default settings and can help resolve any cache or data conflicts that may be causing the error.
  • Ensure a stable network connection: Make sure that you have a stable and reliable internet connection. Switch to a different Wi-Fi network or mobile data, or restart your router to resolve any network connectivity issues that may be causing the error.
  • Restart your device (as a last resort): If all else fails, you can try restarting your device as a last resort. Sometimes, a simple restart can help resolve temporary glitches or conflicts that may be causing the DF-DFERH-01 error.

If you're still encountering the Google Play Store error DF-DFERH-01 after trying the above solutions, you may need to contact Google Support, as the issue may require more advanced troubleshooting or device-specific solutions.

Before you leave, have a look at how to change the payment method in Google Play Store.

For more articles like this, take a look at our How To and Apps page.