How to fix Disney Plus protected content license error on Roku and other devices

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How to fix Disney Plus protected content license error on Roku and other devices

If the Disney Plus protected content license error is interrupting your movie night, we can help!

Like any streaming platform, Disney Plus is not immune to technical glitches and errors. From error code 1028 to error code 42 to Disney Plus crashing, there are a lot of different issues that can prevent you from streaming your favourite movies and shows.

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In this article, we'll walk you through some simple troubleshooting steps that you can try to resolve the protected content license error on Disney Plus.

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Why does Disney Plus say “protected content license error”?

The error message "protected content license error" on Disney Plus typically occurs when there is a problem with the digital rights management (DRM) system used to protect and control access to the content on the platform.

Outdated software or browser is the most common cause of this error. If your device's software or browser is not compatible with the DRM technology used by Disney Plus, you may encounter the protected content license error.

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Location-based restrictions can also cause this error. Certain content on Disney Plus may be restricted in certain countries or regions due to licensing agreements. If you are trying to access content from a restricted location, you may encounter this error message.

A damaged HDMI cable and a bad network connection are other possible reasons for the error. If you are using an HDMI cable that is damaged or if your network connection is unstable, you may encounter this error.

How to fix Disney Plus protected content license error

The Disney Plus protected content license error is a commonly reported issue among Roku device users. However, it's important to note that this error can also occur on other devices, including desktop and mobile platforms.

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Here are our troubleshooting tips to fix Disney Plus protected content license error:

  • If you are on Roku, reset your connection by navigating to System > Advanced System Settings > Network Connection Reset.
  • Update your Disney Plus app/web browser as well as the OS of your device.
  • Try using VPN and see if it makes any difference in case the movie/show you are trying to access is unavailable in your region.
  • Reset your network devices to make sure your router hasn't become flooded with data.
  • If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  • Unplug and re-plug the power/HDMI cables. Look for visible damage on your HDMI cable.

The Disney Plus protected content license error can be frustrating, but it's not an insurmountable problem. By following the simple troubleshooting steps outlined in this article, you can easily fix this error and resume streaming your favourite movies and shows.