How to fix AnyDesk network error


AnyDesk network error anydesk logo

Sharing your pc remotely with others used to be quite difficult, luckily not any more thanks to many different tools. Sharing your Steam games is easy, as well as your Xbox games, but for PC control, Anydesk is a great tool. But have you been experiencing Anydesk network error, perhaps?

Having issues with an application you might need for work is never a good time, as opposed to issues with social media such as Snapchat where one can easily try again later.

Let's check out how we can solve this AnyDesk network error then and simple fixes to get the application back to work.

How to fix AnyDesk network error

We will look at various possible fixes for this error, starting from the most obvious to the more specific ones.

Reset the AnyDesk application

The first step is to try and reset the app. In order to reset AnyDesk, just follow these easy steps:

  • Open the AnyDesk application
  • Navigate to "Menu".
  • Select Settings and User Interface.
  • Click on "Reset".

This is a classic turn-off-turn-on solution, and while basic, should be able to get the application back to work.

Check your firewall settings

We want to make sure that AnyDesk is indeed able to access your network and that means that the firewall should recognize it as an authorized app.

  • Search for Windows Firewall in your Windows menu.
  • Once it's open, click "Allow App through firewall".
  • Click on "Change Settings", then "Allow another app".
  • Browse for AnyDesk in your PC, usually, it's under "%Program Files%".
  • Click on all the relevant app files and allow them.
  • Click ok to save the new settings.

This should allow AnyDesk to communicate through the Windows firewall without problems.

Check your network and router settings

Perhaps you have changed something in your network settings lately and that has broken the connection to AnyDesk. The first step is to reboot your router, but you might also want to reset the default network settings in Windows 10 /11.

Here's how to do it:

  • Right-click the Windows icon on the taskbar.
  • Select PowerShell (or Terminal) in Administrator mode.
  • In the window which will appear, type the following commands, followed by an ENTER:
    • netsh winsock reset
    • netsh int ip reset
    • ipconfig /release
    • ipconfig /renew
    • ipconfig /flushdns
  • Restart your PC after you've finished.

This is a bit extreme but might help with your connection problems.

Check for upgrades

Perhaps a new version of AnyDesk has been released which fixes any problems you might be having. Check for updates by following these steps:

  • Open the app.
  • From the menu, select "Check for Upgrades".
  • The app will automatically download and install any new versions.

If no new versions are available then you might want to check for file permissions.

Check file permissions

Checking the User Account Settings in the app might let you see if all the correct permissions are in place. Perhaps, there is a problem with the particular Windows account you are using to access AnyDesk, so you might want to create a new account with all the correct permissions to do so.

If all else fails, a clean reinstall of the app should definitely do the trick.

What is the AnyDesk network error?

This is a generic error which basically advises the users that the app is not able to connect to the server and, thus, is not working.

This can be caused by several issues such as:

This can be caused by a

  • Outdated version of the app.
  • Incorrect app settings.
  • Firewall or network issues.
  • Incorrect installation of the app.

By using our fixes, you should definitely be able to pinpoint the problem and fix the AnyDesk network error, hopefully for good.

For more articles like this, take a look at our How To and Tech page.