Amazon Prime Video error code 3565 - how to fix purchase issue

Error code 3565 Prime Video prime logo

Error code 3565 Prime Video prime logo

There is nothing worse than sitting down after a hard day's work, turning on your TV and finding out that your subscription service is not working. That's what's been happening to those customers hit with the Amazon Prime Video error code 3565. But luckily, there's a way to fix it.

Sure other services also have problems, such as Netflix crashing or Netflix black screen, but that doesn't make our problem any less serious or frustrating.

In this article, we present a comprehensive troubleshooting guide to help you overcome Amazon Prime Video error code 3656.

How to fix Amazon Prime Video error code 3565

Since this is an issue that can happen while you are trying to purchase a movie, you can try these simple steps to fix it:

  • Log in to the Prime Video account.
  • Click on the cart, and see if there are items.
  • Clear everything from it.
  • Now, head over to the payments option.
  • Go to the 1-click settings, also, and switch them on.
  • Click "change" next to your default payment option.
  • Check to see if the details you have entered about your chosen payment method are correct.
  • Try to complete the payment again.

These hopefully should fix the error, but if you are still having trouble then you can definitely try to see if you can complete the purchase on another device.

If that still doesn't work, then try to change the payment method, perhaps with a different credit card or even using PayPal, since Amazon sometimes can be a bit difficult about the payments you are using.

What is Amazon Prime Video error code 3565?

When you encounter Amazon Prime Video error code 3565, it typically signifies a problem with the payment process. This error code indicates that the payment for your rental/purchase has not been successful.

This error can occur for various reasons, such as an expired credit card, insufficient funds in the linked bank account, an incorrect billing address, or a declined payment from your financial institution.

Amazon recommends that you update your payment settings and try the purchase again. If you are still having trouble and you are sure that your card is working correctly and all the details are right, then we definitely recommend hitting up Amazon customer support.

They will surely be happy to assist you with any trouble you might have.

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