If the Razer Viper V2 Pro dongle is not working for you, you are not alone. Many users encounter a common problem where the dongle is not recognised by their PC.
The Razer Viper V2 Pro stands out as one of the top contenders in both the best gaming mouse and best wireless mouse categories. However, despite its superior design and performance, it is not without its flaws.
In this guide, we'll walk you through various troubleshooting steps and solutions to fix this issue with the dongle, helping you restore optimal functionality to your gaming setup.
How to Fix Razer Viper V2 Pro Dongle Not Working
To fix the issue of the Razer Viper V2 Pro dongle not working, you can try the oven method. While this approach might seem complex, it's actually easy and has been successfully used by many others facing the same problem.
Here's how to troubleshoot and fix the Razer Viper V2 Pro dongle issue on your own:
- Disassemble the dongle to extract only the PCB.
- Preheat your oven to 450°F (235°C).
- Construct a small tray out of aluminium foil and place the PCB on this tray.
- Place the tray with the PCB in the preheated oven and leave it there for 5 minutes.
- After 5 minutes, carefully remove the tray, ensuring the PCB remains securely on the tray.
- Allow the PCB to cool for 2 minutes.
- Reassemble the dongle and reconnect it to your device.
If the initial 5-minute oven session doesn't resolve the issue, increase the heating time to 8 minutes for a second attempt. Should the problem persist, try a final session of 10 minutes.
Below is a tutorial video that guides you through the process of disassembling and reassembling the dongle of the mouse.
An alternate method
If you're hesitant about using the oven method, you can always contact Razer for support and request a replacement for your malfunctioning dongle. Many customers have successfully received replacements, and Razer should be able to assist you as well.
Once you receive the replacement dongle, you'll need to download Razer's pairing software to sync it with your mouse. You can obtain the Razer Mouse Pairing Utility software from their official website.
With that, we are wrapping up our guide on the issue of the Razer Viper V2 Pro dongle not working. We hope you found our guide helpful. Before heading off, check out our top picks for the best mouse in 2024.