How to fix Xbox error code 8015d000


A tilted black Xbox 360 console
Credit: Microsoft

Want to know how to fix the Xbox error code 8015D000? Then this guide might help you out.

Despite being an older console, the Xbox 360 is still a durable and dependable machine that comes at a low cost. It boasts an extensive library of game titles that you can choose from. However, it's worth noting that Microsoft will officially discontinue certain online functionalities, like the ability to purchase 360 games from the marketplace or DLC, this upcoming July.

In this guide, we'll give you tips to fix the error code 8015D000 if you encounter it while playing on your Xbox 360 console.

Xbox error code 8015D000 solution

The Xbox 360 logo over a white background
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Credit: Microsoft
Don't lose your Xbox account!

This error code pops up when you're trying to change the Microsoft account that's associated with your Xbox Live account. There are a few things you can do about it to check

This error message may appear due to issues with Xbox Live, incorrect login credentials, or problems with your Microsoft account. Follow these solutions to resolve the issue or at least verify what might be causing the error code:

  • Check the Xbox status server page as there might be an issue with them
  • Double-check that the email and password you are trying to enter are correct
  • Confirm that the email account you're trying to access hasn't been blocked by login in before trying to make any changes to your Xbox account
  • Verify the email you're trying to use isn't already associated to another Gamertag by login in via the Xbox site
  • Reset your email password and try to log in to Xbox once it's done

That's all for now. As you can see, the issue you're facing might be due to incorrect email credentials rather than a problem with Microsoft's servers. It's important to get this fixed as soon as possible to avoid any further issues. If you're unable to access your Xbox account now, it's possible that you might encounter bigger problems down the line.

For more solutions, check out how to fix the Discord "relink account" error on Xbox.

For more articles like this, take a look at our Guides and Xbox page.