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How to fix The Finals "Server not responding" error

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The Finals "Server not responding" error - An image of an in-game character with a revolver

If you find yourself repeatedly facing The Finals "Server not responding" error when attempting to queue into a game, we're here to help.

The Finals stands as one of the hottest FPS games in the current gaming landscape, but like many others, it isn't without its fair share of issues. From the game not launching to the notorious login failed error, there are several obstacles that players may encounter.

In this guide, we will concentrate on the server error. We will provide you with detailed steps and strategies to help you resolve this frustrating matchmaking error.

How to fix The Finals "Server not responding" error

The "Server not responding" error in The Finals indicates that your account has been shadowbanned due to the use of third-party software such as HudSight. To resolve this issue, the only solution is to create a new Emabark account.

But before you create a new account, you need to log in to your existing account, unlink the platform you are currently playing on, and wipe all associated data. To initiate the unlinking process, you can visit this webpage.

After successfully unlinking, you can proceed to log in using your preferred platform (Xbox, PlayStation, Steam) and follow the on-screen instructions to create a new account. Take note of your new account ID as it is required to add friends on The Finals.

Upon creating a new account, you'll have the opportunity to begin your journey in The Finals with a clean slate. This time around, be sure to use the best loadouts and classes to enhance your chances of success and the best performance settings for smooth gameplay.

What does the "Server not responding" error in The Finals mean?

Based on the research conducted by this Redditor, encountering the "Server not responding" error in The Finals suggests that you may have used third-party software, potentially infringing upon Embarks Studios' Terms of Service within the game.

Apparently, the in-game aimsway and crosshair settings are lacking, prompting players to seek custom alternatives like HudSight. However, this pursuit has led to shadowbanned from the game, as confirmed by multiple Twitter users.


The Finals employs Easy Anti-Cheat as its security measure, and in the perspective of EAC, employing tools like HudSight is considered an illicit means to gain an unfair advantage, typically resulting in soft bans for the users.

And that covers everything about the "Server not responding" error in The Finals. While you are here, make sure you check out the full release date of the game and see if you can play The Finals on Steam Deck.

For more articles like this, take a look at our Guides and Gaming page.