If you've been experiencing a hub authentication error in Star Citizen aka error code 19005, you're not the only one.
The space-themed multiplayer game is no stranger to error codes as players have also come across error 60015 in the past. But issues like these are to be expected when it comes to online games.
In this article, we're going to check out the Star Citizen hub authentication error to find out what might be causing it and how to fix it.
What is the Star Citizen hub authentication error?
Star Citizen hub authentication error occurs when your game client is having problems communicating with Star Citizen's main server, or the Hub.
There's more than one possible cause for this error, but it normally shows up when players are trying to log into the game.
Issues like this are common among online games like Star Citizen, but that doesn't make them any less annoying to deal with. Thankfully, there are a handful of things you can try to get rid of the error.
How to fix the Star Citizen hub authentication error
Here are some things you can try when trying to fix the Star Citizen hub authentication error:
- Log out of the launcher, then log back in. (Credits: FluffiCatfish on Reddit)
- Make sure you're not logged into the official Star Citizen site while trying to launch the game. (Credits: Fuzzy_Preparation_65 on Reddit)
- Update your game client: using outdated files can also cause different issues so make sure the one you're using is up to date.
- Restart the game: doing this can help reestablish a more stable connection with Star Citizen's servers.
- Adjust your anti-virus settings: some anti-virus programs can get in the way of a game trying to connect online. Just remember that changing your anti-virus settings could leave your PC vulnerable.
- Reinstall the game: a fresh install of the game could help ensure that all the files needed to launch the game are working properly.
If you're still getting the hub authentication error after trying these steps, try to contact Star Citizen support.