If you are encountering the PUBG "Could not connect" error while trying to play the game, we've got you covered.
PUBG stands as one of the most beloved shooting games across multiple platforms. However, the game is not perfect, and can sometimes be marred by server issues and troublesome errors like the infamous error code 1 or the error at hand.
This guide will walk you through the steps to diagnose and troubleshoot this error, ensuring that you can get back into the action-packed world of PUBG without any connectivity hiccups.
How to fix PUBG "Could not connect" error
To fix the PUBG "Could not connect" error, start by verifying the status of PUBG servers. You can easily determine the real-time server status by visiting the Downdetector website.
If the servers are down
If the servers are indeed experiencing downtime, it's best to patiently await the developer's resolution.
You can visit PUBG's official Twitter page to check for any updates regarding scheduled maintenance. If there's a maintenance announcement, it will include the expected finish time, which will give you an estimate of when you can resume playing.
If the servers are working as expected
If the servers are operational, the issue likely lies on your end. In this case, it's time to initiate basic network troubleshooting steps.
- Xbox users can attempt a hard reset of their console, as this method has been confirmed to work by a Reddit user.
- Try turning off IPv6, as suggested by the PUBG Support team to fix the PUBG "Could not connect" error.
- Additionally, consider changing your DNS settings, refreshing your profile, and clearing your local saves. You can find instructions for these actions here.
In case the issue continues to persist despite following these tips, we recommend reaching out to PUBG Support directly to seek their assistance.
What is the "Could not connect" error in PUBG?
The "Could not connect" error in PUBG indicates that the game was unable to establish a connection with the server.
These connection problems can stem from various factors, including server downtime for scheduled maintenance or technical issues. Connectivity issues on your side such as firewall restrictions or problems with network settings can also contribute to this error.
Regardless of the underlying cause, the recommendations we've provided here will empower you with the expertise needed to identify and address the "Could not connect" error in PUBG.