PS5 randomly turns off - how to fix PS5 shutting off

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PS5 randomly turns off - how to fix PS5 shutting off by itself while playing games Playstation on dark background

Hard to believe that the PlayStation 5 is already more than two years old, after months of problems with shortages and issues, finally most people have been able to get their hands on it. But still, what happens when the PS5 randomly turns off while playing games? It's not a good time.

Overall, the PlayStation 5 has not been plagued by many technical problems (even though overheating has been one), but still with modern consoles you never know when the next issue might be, perhaps just around the corner.

So let's look at what to do if your PS5 randomly turns off while playing games. Below is everything you need to know about the issue.

How to fix PS5 shutting off by itself while playing games

There might be different problems affecting your PlayStation 5's power supply. For example, it might be a problem with the buildup of dust in the console's fans or exhaust ports. The easiest way to clean that up is to get a can of compressed air and blow it, as much as possible, along with positioning the console in a space that is not closed.

You might also want to turn off rest mode, to avoid any random problems (especially since rest mode was an issue). Here's what to do:

  • Open the PS5 settings;
  • Go to "Power Saving";
  • Select "Rest Mode";
  • Then select "Don't Put in Rest Mode".

This way the Ps5 should never turn off by itself, preventing random shutdowns. Otherwise, you might want to check for firmware upgrades.

How to check for firmware upgrade on PS5

While this can be an easy solution, sometimes it is also the most convenient so you can avoid having to bring the console back to Sony. Since this was a common issue at launch (along with the update being stuck), perhaps you got a used console and there is still the problem present.

Here's how to check for firmware upgrades:

  • Open the settings menu and select "system";
  • Click over on "system software";
  • Select "system software update";
  • If there's a firmware upgrade, click over on "update system software".

This should be able to fix your power problems, but remember to also check your power cable for problems as that might also cause issues.

That's everything you need to know about when your PS5 randomly turns off and how to fix it.

For more articles like this, take a look at our Guides and Gaming page.