Imagine sitting down at your expensive PlayStation 5 and what happens? The servers don't work, you are not able to download a game or even play anything in multiplayer. A bad time overall. Let's look then at what is going on with PS5 error code WS-116142-5 and get the console back running.
Unfortunately, these kinds of error can happen, especially when there are servers to connect to. Not always we might get lucky and everything is working correctly.
But if we can do something on our end, that could definitely help. So let's see the possible fixes for PS5 error code WS-116142-5 and fix our console.
How to fix PS5 error code WS-116142-5
The first thing we would recommend is checking if everything is working correctly with the PlayStation servers. You can do so by clicking on the Sony website and see. If everything is working correctly, then let's look at what we can do on our end.
The first thing would be obviously to restart the console, also a hard reset might be a good idea. Turn off the PlayStation 5 completely, remove the plug from the wall and wait a couple of minutes. This is useful to do a complete hard reset of the console. Also, do a quick restart of your router.
If the connection is still not working, we would recommend going into the Network settings of the console. Follow these steps after:
- Since you are connected to a WiFi, then go to "Set Up Internet connection"
- Press the Options button
- You will see the WiFi frequency bands
- If you have "automatic" selected, then change the band and try both 5 Ghz and 2.4 Ghz
- See if any of these ones are working correctly. Cycle through them to check.
If this still hasn't fixed anything let's see how to restore licenses. Here's what you do:
- Click the Gear icon in the upper right corner of the PS5’s home screen.
- Go to User and Accounts and click on “Other.”
- Select Restore Licenses next.
- Then, press the “Restore” button.
That should also fix this problem. If that still hasn't worked, you might want to wait a bit and try again later. A good idea is also trying to connect your PlayStation 5 with a wired connection or using a different router entirely, to see if perhaps there's any weird incompatibility problems.
What is PS5 error code WS-116142-5?
Basically, this error tells you that there is a connection problem between your PlayStation 5 and the servers. It might happen while you are starting a game or even just connecting to Sony servers.
Most of the time, this problem goes away by itself after Sony has refreshed its servers or a firmware update has been issued. But, sometimes, the problem might also be on our end so it is better to check.
That's all we have for you on how to solve PS5 error code WS-116142-5. For more tips and tricks, check out our guides on how to clean PS5 controller and how to fix PS5 overheating.