If you are hit by PS4 error code SU-42481-9 aka the system software update error while trying to update your console, then we can help you.
Like any other piece of technology, your PS4 can sometimes encounter errors and glitches that can be frustrating. From error code WC-40383-8 to SSL connection error to error code NP-44125-6, there are a lot of problems that can interrupt your gaming session.
In this article, we will explore what the SU-42481-9 error code is, what causes it, and most importantly, how to fix it so that you can get back to gaming without any interruptions.
What is PS4 error code SU-42481-9?
PS4 error code SU-42481-9, commonly known as the software update error, indicates an issue with the console's firmware update process. The error usually pops up when the system software update file cannot be recognized or the update data is corrupted.
Typically, data corruption happens due to network connectivity issues. For example, if there is a momentary drop in the internet connection during the download or installation of the update, the update data may become corrupted.
It's important to remember that errors and glitches are a normal part of using technology, and with the right information and tools, they can be easily overcome. With that in mind, let's explore the potential solution for the PS4 system software update error.
How to fix PS4 error SU-42481-9
To fix PS4 error SU-42481-9 aka the system software update error, you can try deleting the corrupted update file and then re-downloading it.
If you experience multiple failed downloads, Sony recommends you update the PS4 system software using a USB.
Below we will discuss in detail the steps you need to take to redownload the update or update the PS4 system software using a USB to fix PS4 error SU-42481-9
Delete and download the update again
- Restart your PS4 and try to update the system software using a wired Internet connection for better stability (if possible).
- Select Notifications from the PS4 function area, highlight the update file and press OPTIONS > Delete.
- Next, select Settings > System Software Update.
Update the PS4 system software using a USB
- Using a PC or Mac, create a folder on the FAT32 USB named "PS4". Inside that folder, create another folder named "UPDATE".
- Visit the PS4 console system software update page, and select the "Update system software" section.
- Download the update file and save it in the "UPDATE" folder. Save the file as "PS4UPDATE.PUP".
- Insert the USB drive containing the system update file into the PS4 console.
If you get the error: "SU-41350-3", the PUP file was renamed by your computer due to multiple downloads of the same file. Check the download location on your PC or Mac, and delete any previous versions. Make sure the current file is named: PS4UPDATE.PUP.
- Press and hold the power button, releasing after the second beep.
Your console starts in Safe Mode.
- Select Safe Mode option 3: Update System Software.
- Select Update from USB Storage Device > OK.
Encountering the SU-42481-9 error code on your PS4 can be frustrating, but by following the steps outlined in this article, you should be able to fix the error and update your system software without any further issues.
And by keeping your system up to date, you can ensure that you're getting the most out of your PS4 and enjoying all of the latest features and enhancements.
For more articles like this, take a look at our Guides and Gaming page.