Mortal Kombat 1 crashing - how to fix it

Mortal Kombat 1 crashing - Selena looking angry

Mortal Kombat 1 crashing - Selena looking angry

Multiplayer games are rarely perfectly balanced, and often have technical problems especially when they've just been launched. Let's see how to help if you are having problems with Mortal Kombat 1 crashing and get back gaming.

There is nothing worse than having your fatalities broken up by the game crashing on you or some irritating errors popping up.

So, let's not waste time anymore and get to look at how we can work on fixing Mortal Kombat 1 crashing on us.

How to fix Mortal Kombat 1 crashing

If you are experiencing crashing on the game, there are plenty of potential reasons this could be happening. For example, you might not meet the minimum requirements, some apps in the background is conflicting or your anti-virus is acting up. There are a lot of potential fixes to work through.

First let's look at the specs requirement to run Mortal Kombat 1

  • OS: Windows 10
  • Processor: INTEL CORE i5-6600 | AMD Ryzen 3 3100 or Ryzen 5 2600
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GEFORCE GTX 980 or AMD RADEON RX 470
  • DirectX: Version 12
  • Storage: 100 GB available space
  • Sound Card: Windows Compatible Audio Device

Clearly, if your computer rig isn't up to scratch, then you are going to face problems consistently, and nothing we suggest is going to provide a sustainable solution. But, assuming your computer does meet or exceed those requirements, there are other things to try.

Verify Integrity of Game Files

Many times, people have problems with games on Steam because of files becoming corrupted over time or other problems. This especially happens after a recent game patch has been released.

You can check files integrity by doing the following:

  • Open Steam and open Library.
  • Right-click Mortal Kombat 1 and select Properties….
  • Click the Local Files tab and click Verify integrity of game files….
  • Wait a few minutes for Steam to verify the game files.

Now try again and see if problems are fixed.

Try Borderless Mode

Some players have found that by playing the game in Windows borderless mode, it reduces or stops crashing. Essentially, this means having the game open in a window, but maximising the window to cover the full screen.

It isn't entirely clear why this seems to be working. But it's a very quick and simple solution to try.

Clear Your DirectX Shader Cache

Another solution that has been highlighted is to clear your DirectX shader cache. This is found in the NVIDIA folder. You can find this as follows:

  • Press Windows key + R and type inside the search box %appdata%, then press Enter to open the AppData folder.
  • When the folder appears on your screen, click on AppData.
  • After that, open the Local folder and search for the NVIDIA folder.
  • Inside the NVIDIA folder, access the DXCache folder.
  • Now select all the files located inside the folder and delete them.
  • Once done reboot your PC.

A Few Other Potential Fixes

The fixes we highlighted above are some of the most frequently cited that we've seen. But there are a raft of other fixes that may also help:

  • Update your graphics driver. If you use AMD, you can check for updates here. If you are on NVIDIA, go here. And for Intel, click here.
  • Disable the Steam overlay.
  • Update or delete the Epic Games Launcher.
  • Lower your graphics settings. Users have reported that going from High settings to Medium settings seem to reduce the frequency of crashes.
  • If you have an AMD GPU, try enabling the Radeon Anti-Lag feature
  • Disable your antivirus momentarily and try runnig the game again

That's all we have for you on Mortal Kombat 1 crashing. For more tips and tricks on the game check out our guides on Mortal Kombat 1 tier list.

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