Diablo is back with its fourth instalment and players are lining up to log into its servers. Unfortunately, those looking to play Diablo 4 on the PS5 seem to be encountering some login issues.
Like any online game, Diablo 4 may encounter various error codes that can disrupt your gameplay experience. From error code 395002 to error code 316719, there is a variety of Diablo 4 errors that you might come across.
So let's take a look at what you can do to get past those login issues on the PS5.
What is the Diablo 4 PS5 login issue?
The exact cause for this issue hasn't been found just yet, but Blizzard has acknowledged that there is indeed a problem. They also confirmed that the login issue is mostly affecting PlayStation players.
The error occurs when you try to run the game and are met with an error message that says "Unable to find a valid license for Diablo IV (Code 315306)".
This error message is usually reserved for people who try to run a game they haven't actually paid for yet. But since it's showing up for pretty much anyone trying to play on a PS5, then it's definitely some sort of glitch.
How to fix Diablo 4 PS5 login issues
The Diablo 4 login issue on PS5 is still pretty fresh, so there are no official fixes for them just yet.
Some users have found ways to get past the login issues, but they don't seem to be working for everyone. Here's what you can try:
Reboot the game
This is pretty straightforward, and it seems like something you'd try on instinct anyway.
Just know that doing this doesn't guarantee a fix for the login issue. What it does guarantee though, is a trip to the back of the login queue.
Restore licenses
To fix Diablo 4 PS5 login issues, you can try restoring licenses. Restoring licenses is a process that refreshes the licenses associated with your games on PlayStation 5 (PS5).
Licenses are permissions that allow you to access and play games on your console. Sometimes, these licenses can become corrupted or out of sync, resulting in errors like "Unable to find valid license."
Download something from the PlayStation Store
Some users on Reddit have claimed to bypass the issue by downloading something from the PlayStation store. You don't have to actually buy anything though, since it's being reported that downloading anything free works just as well.
But again, this fix doesn't seem to be working for everyone. If you have the patience, it's probably best to wait for Blizzard to come up with an official fix to the PS5 login issues. You can also try looking around Blizzard's official support forums.
In case you encounter other Diablo 4 errors such as 34202 and the server error, be sure to check back here as we have proven fixes for the said issues.