If you've found yourself experiencing Diablo 4 crashing with the Fenris error, you are not alone!
Many players have encountered the Fenris error, which causes Diablo 4 to abruptly crash to the desktop, disrupting their gameplay experience. But fear not, as this issue is not as bad as other common Diablo 4 errors such as error code 300010 and error code 300202.
In this troubleshooting guide, we will explore various steps and solutions to help you overcome the Diablo 4 crashing issue with the Fenris error.
What is Diablo 4 Fenris error?
The Fenris error causes Diablo 4 to crash to the desktop, and it appears to happen randomly but not very frequently.
According to Dresiaron from the Blizzard customer support team, the Fenris error in Diablo 4 is caused by the game attempting to launch on integrated graphics (iGPU), which is "definitely not supported."
Additionally, a GPU with lower specifications can potentially contribute to the occurrence of the Fenris error in Diablo 4. If the GPU falls below the minimum requirements, it may struggle to handle the graphical demands of Diablo 4, leading to instability and crashes.
How to fix Diablo 4 Fenris error
To address the Diablo 4 Fenris error, Blizzard suggests two potential solutions.
First, they recommend installing the current driver version for the dedicated GPU. Second, they suggest forcing Diablo 4 to launch using the dedicated GPU through Nvidia settings.
Additionally, a player on Reddit has shared a potential fix for the Fenris error in Diablo 4 by adjusting the FPS. Their suggestion involves reducing the maximum FPS to 60 in order to alleviate strain on the system.
Another player was able to successfully resolve the Diablo 4 Fenris error by reverting to the latest GPU drivers and uninstalling MSI Afterburner, which had been used for overclocking their graphics card. So, update your GPU and disable overclocking.
By following these recommendations, the user may be able to resolve the Fenris error and improve the stability of Diablo 4.