If you are looking for ways to fix the Tower of Fantasy server error, we've got you covered.
With millions of players joining, it’s no surprise that there are bound to be some problems with the Tower of Fantasy servers. The majority of the servers are loaded to their maximum capacity, and as a result, players are experiencing login status exceptions and crashing issues in Tower of Fantasy.
The good news is that there are some troubleshooting tips you can try to fix the Tower of Fantasy server error. Let's get into it!
How To Fix Tower Of Fantasy Server Error
The Tower of Fantasy server error can be caused by a lot of things. Server outages, traffic overload, bad internet connection, firewalls, and even your device's settings can be the reason for the error. In this case, the server error is probably caused by server overload.
Tower of Fantasy server error id 5 10004 is the most commonly reported one, and we have little or no idea what it means or what exactly causes it. However, by the looks of it, the issue seems to be because of the server overload.
Here are some standard troubleshooting methods we can try to resolve the Tower of Fantasy server error.
Before getting into the actual troubleshooting tips, try the following first.
- Connect to a different server, preferably the ones with less traffic. Check out the best Tower of Fantasy server list.
- Connect at a different time, i.e. late night or early morning hours, and see if it helps.
Check the server status
The first thing you should do is to check if the Tower of Fantasy servers are up and running. Tower of Fantasy doesn't have a dedicated server status page.
However, you can check the status of each server in-game. Next to each server name is a colour indicator which indicates whether the server is down, open or full.
- Gray: Server is under maintenance.
- Green: Server is open.
- Yellow: Server is open but heavily populated.
- Red: Server is full; must queue for entry.
Also, they update everything about server maintenance and outages on their official Twitter account. So keep an eye on there to know about known issues, upcoming maintenance and more.
Check your connection
A server error is a fairly common problem that can easily occur if your internet connection isn’t up to snuff. Close programs that you aren't using to ensure as little traffic on the network as possible. Disconnect other devices from your router to reduce the competition for bandwidth.
You can also try restarting your router as it's a common fix for many connectivity issues. If applicable, switch to a wired connection as they offer more stability. If you use a VPN, you might want to try turning it off.
- Read More: How To Change Tower of Fantasy language
Add the game to the safe list
It is possible that the firewall is blocking the game from connecting to the Internet. In that case, you can add the game to the safe list of your firewall. To do that:
- Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection.
- Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions.
- Select Add an exclusion, and browse and select the .exe file of the Tower of Fantasy game.
If you are using any third-party anti-virus, you might also need to add the game to the safe list of anti-virus software as well or just disable the software while you are running the game and see if the issue is fixed.
If all else fails
In case none of the above solutions works for you, your only option is to contact the folks at Tower of Fantasy. You can contact the official customer service at firstname.lastname@example.org and let them know about the issue.
If you're encountering a black screen or experiencing lag in Tower of Fantasy, we have already found some easy fixes for those issues.