If you're experiencing the Overwatch 2 Watchpoint patch not working issue, you are not alone. Numerous players are reporting problems with being unable to access the goodies that are paid for with real, actual money.
This is a double kick to the proverbials when you consider that Overwatch 2 is free-to-play. So it's not unreasonable to think that when someone has spent their readies, they'll actually get something to show for it.
We know Overwatch 2 has suffered from a host of issues, such as the Overwatch 2 authentication not working issue, and the "in queue: 0 players ahead" error. This is merely the latest in an increasingly long line. Here's what we know, and what you can do about it.
How to fix the Overwatch 2 Watchpoint patch not working error
At the time of writing, there isn't a definitive fix to the Watchpoint patch not working issue. All that Blizzard customer services have said up to now, is that the issue is "being looked into".
There are, however, a couple of potential fixes that have been suggested by the community. So they may be worth trying, in case you get lucky.
First of all, try logging out and logging back into your Battle.net account. This may force the account to re-verify you, and recognise that you have already purchased the Watchpoint pack.
Failing that, other users have reported that deleting their saved data and starting again from scratch led to the Watchpoint pack appearing in their inventory.
If neither of these options works, then realistically, you are probably going to have to wait until it gets resolved by Blizzard. They are aware of the problem, and hopefully will be able to provide a solution soon. Some users have found that simply waiting was enough. After a few hours, their items suddenly appeared.
So you may get lucky and find this happens to you. If not, then we advise contacting Blizzard Support for further assistance.
What is the Watchpoint patch issue?
Players who want to get access to some extras have the option of purchasing the Watchpoint pack - which offers the following goodies:
- Season One Premium Battle Pass
- 7 Legendary skins (including 2 all-new Space Raider skins)
- 5 Epic skins
- 2,000 Overwatch® Coins
- Instant access to all 35 Overwatch Heroes
Many players have found that once they've purchased the pack, they aren't actually getting access to some or all of this paid-for content.
It's bad enough having to deal with the myriad other issues that Overwatch 2 has struggled with since its launch. But not having access to content that you've paid for feels a whole lot worse.
It's not entirely clear what's behind this issue. But we do know the servers have been struggling to cope with player numbers, and this may be a factor.
While we may not have a definitive answer at this stage, we'd expect Blizzard to quickly identify a fix, and make sure that nobody who paid for this pack is left out of pocket.