Overwatch 2 error code HF-5: what is error code HF-5, and how to fix it

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Overwatch 2 error code HF-5 is yet another in the litany of issues that have plagued this game since launch. With issues ranging from a DDoS attack to Overwatch 2 authentication not working, to describe the debut of Overwatch 2 as "troubled" is somewhat understating the number of issues to hit the game.

With error code HF-5, we just have one more to add to the list. In this particular instance, there is a recommended solution from Blizzard, which will, hopefully, work in most cases. Here's what you need to know.

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How to fix Overwatch 2 error code HF-5

If you run into error code HF-5, then the recommended steps to take are as follows:

  • Press Win+R
  • Type %localappdata%
  • Open the Blizzard Entertainment folder
  • Find the Overwatch folder and delete it.
  • Finally, run a repair on Overwatch 2 using the Blizzard Desktop App. To do this:
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  • Click the cogwheel next to the Play button and select Scan and Repair.
  • Click Begin Scan.
  • Wait for the repair to finish.

If following these steps doesn't work, then try the following:

  • First, start by checking your internet connection to make sure there are no connectivity issues. Restart your router, close down any other bandwidth-heavy apps, and if possible, use a wired connection to improve stability.
  • Check to see if there are any server-side issues. If there are, wait until these are resolved before trying again. The official Twitter account will let you know what's going on.
  • Finally, check that your antivirus or firewall isn't blocking the game. Either temporarily disable them, or make sure Overwatch 2 is added to the list of authorised programs.

If you've done all this (or you're on console) and you're still experiencing issues, then it's time to reach out to the Blizzard Support team for further assistance.

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What is Overwatch 2 error code HF-5?

Receiving Overwatch 2 error code HF-5 is usually caused when the game is unable to successfully apply an update. When players do get hit by this, it can have quite severe consequences, as some players report that they are unable to get into the game at all.

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The range of potential fixes suggests there are several possible reasons why this might be happening, ranging from damaged or corrupted files to connectivity problems.

It's an issue that we've seen in Overwatch 1, and the steps we've outlined were known to also work for that game. So it's a strong bet that they will be equally effective the second time around.

For most players, this error will be comparatively simple to solve. Which is something to be grateful for.