How To Refund Roblox Items

share to other networks share to twitter share to facebook
How To Refund Roblox Items 2022

Have no idea how to refund Roblox items? We are here to help!

Whether you have accidentally bought an item or you regret your purchase, you may want to refund it. But, refunding Roblox items is not as simple as returning items that you have purchased on Amazon. As a matter of fact, there is no return or refund option on Roblox.


Don't worry, we will tell you what you need to do if you want to refund your Roblox items. Let's get started!

Thumbnail for video

How To Refund Roblox Items

At the time of writing, there is no way to get Robux back once you have made a purchase. Roblox recommends you read the item's description to understand what the item is like first. It also suggests using the Try On feature before spending your hard-earned Robux to avoid potential disappointment.

However, if the purchase is unauthorised or if the item in question does not work in the way described, then you may get a refund. It isn't guaranteed, but you may be entitled to a refund for a purchase that has gone bad.


If you bought the item from Apple/iTunes, Microsoft (Windows App or Xbox), Google Play Store or Amazon, Roblox recommends you reach out directly to the respective service to ask for a refund. These charges cannot be refunded by Roblox.

In the case that you purchased an item from Roblox, to get a refund, contact Roblox and provide your username, item name, link to the item, and a detailed explanation of the issue. Roblox will respond to you within 24 hours via the email address that you’ve provided.

How To Refund Roblox Items That Got Deleted

The Roblox FAQ says that "items that are moderated or removed from access by the creator may not be eligible for refund." In other words, it is not possible to get a refund on Roblox items that got deleted. Don't despair, though.


Although Roblox doesn't offer refunds on any item that you have purchased, you can try contacting the Roblox team or the service through which you have bought the item and appeal your case. To do that, read the instructions in the above section.

Bear in mind that unauthorised charges are a violation of Roblox's Terms of Use and may result in the permanent closure of the associated user account. Several Roblox players on Reddit claim their account was banned simply for requesting a refund because someone else made unauthorised purchases on their account.

Now that you've (hopefully) resolved your refund issues, celebrate your achievement by checking out Roblox on Oculus Quest 2.