How to fix PS5 game-sharing error message: "Can't use this content. To use this content, purchase it"

share to other networks share to twitter share to facebook
How to fix PS5 game-sharing error message: "Can't use this content. To use this content, purchase it"

Looking for ways to fix the "Can't use this content. To use this content, purchase it." PS5 game sharing error? We've got you covered!

The PS5 is now out in the wild, and it's pretty good most of the time. However, it's also not free of its own issues, and you'll need to know how to deal with some of the stranger error codes if you end up seeing them

Advertisement

The good news is that there are usually some easy fixes for these issues, you just need to know how. And luckily for you, we already know how, and we're about to tell you everything you need to know.

What causes the "Can't use this content. To use this content, purchase it" PS5 game sharing error?

This particular error is caused by an issue with game sharing settings or because your PS5 is trying to play the wrong version of a game.

This is an issue that hasn't just affected those trying to share games, but has also caused problems for those trying to play PS5 upgrades of their PS4 games.

Advertisement

Thankfully, neither of these is the end of the world, and both can be remedied with fairly simple fixes. So, let's get onto those.

How to fix the "Can't use this content. To use this content, purchase it." PS5 game sharing error

To fix the game sharing issue, which is one where you can buy a game on one console but play it elsewhere too with the right accounts, make sure you have the game sharing setting turned on. You may need to turn it off and on again just to be sure.

If it's an issue with the version of the game itself, you can remedy this by pushing the options button over the game you want to play and making sure it's the PS5 version that you're trying to access.

Often when you insert a PS4 disc, the console will opt to install a PS4 version, rather than the PS5 one - so make sure you actually have the game installed, too.

Sometimes your PS5 will revert to the PS4 version for seemingly no reason. It's not an ideal situation, but it's the one we're all stuck with. Hopefully, this is an issue that a software update will resolve. So continue to install any updates from Sony as and when they appear.

Advertisement

If things get really bad, to the point where you can't play your games at all, you really have two options. The first is to try a factory reset on your console. And if that doesn't work, contact PlayStation Support to see if they can suggest any other solutions.