Error codes are an inevitable, if frustrating, part of gaming, and the PS5 is no exception to this. One such error code is the nefarious CE-10002-3: Failed to update the application error.
This particular error can be especially annoying if you're trying to load up a game, only to find out that it hasn't installed or updated correctly. If you are experiencing issues with this particular error, then we have all the info you need, right here.
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Read on, for a breakdown of the error itself, and how to fix it.
What exactly is error CE-10002-3?
As we indicated above, error CE-10002-3 appears when there is an issue updating an application. So if your PlayStation has been updating any of the numerous apps on its system, and the update file hasn't installed correctly, there is a very good chance you will see this error appear.
Sony has recognised that this is quite a common problem, so have made some suggestions as to how to fix it. We'll look at these next.
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How to fix PS5 error CE-10002-3
Sony recommends three steps to take if you do encounter this error.
Step one is the classic, restart your PlayStation 5 console. Resetting often flushes out any gremlins and is always a great first step in troubleshooting terms.
If this is unsuccessful, then look to ensure your system software is fully up to date. If it isn't then you can update it to the latest version by going to Settings > System > System Software > System Software Updates and Settings. Once your system software is fully up to date, you can try the update file again.
The third step Sony recommend, if neither of the above has worked, is to delete the application. To do this, select the application from the home screen, press the Options button, then delete the app. You can then reinstall the application and update it to the latest version.
These steps should be sufficient to remedy the problem. But if, for some reason, the error persists, then you may need to reach out to Sony's support specialists.
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