Genshin Impact error code 31-4302: How to fix problem loading game data issue

Find out how to get rid of this annoying error code.

by Jason Coles
genshin impact error code

With Genshin Impact bringing cute anime people, fun gameplay, and a surprisingly beautiful Breath of the Wild-like world to countless gamers, you’ll be unsurprised to learn that there are some error codes out and about waiting to ruin your day, such as error code 31-4302.

The good news is that most people won’t ever encounter any of these errors. But if you do, there’s always a fix.

One of the most troubling error codes is Genshin Impact error code 31-4302, but you don’t have to suffer in silence.

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In fact, here’s everything you need to know about Genshin Impact error code 31-4302.

What is Genshin Impact error code 31-4302?

This error code is one that says “Genshin Impact encountered a problem loading game data, please log in again.”

It’s an irksome one that’ll pop up just as you’re trying to get into a game. It tends to relate to an issue with the game data itself, meaning that a file may be corrupted, there may be extraneous files, or that you just need to try again.

With all of that in mind, we’ve got a few fixes you can try below.


READ MORE: Genshin Impact Error Code 9004: How to fix “Failed to download resource files or network” error

How to fix Genshin Impact error code 31-4302

Given that this is a file-based error, the fixes will have you rooting around in your PC looking for the answer.


The first fix is to simply run Genshin Impact from the .exe file instead of via the launcher, you can do this by tracking down the installation location and then selecting it when you find it.

There are then two fixes that may work but will have you deleting some files. Both of these are within the installation folder, the first is the Blob_Storage folder, and the second is the x360ce files. If you delete these and try again, it may work.

If none of these options has done the trick, then you should uninstall and redownload the game again. This should be considered the last resort, as nobody enjoys waiting for a game to install. However, as Genshin Impact’s file size is around 12GB, this shouldn’t take too long – especially compared to downloading Black Ops Cold War. Redownloading the game should hopefully resolve the issue, so you can back into playing Genshin Impact.

READ MORE: Are the Genshin Impact servers down? Error code 4206 explained

Jason Coles