How To Fix Error Code 2137-7504 On Nintendo Switch: 'unable to communicate' error

share to other networks share to twitter share to facebook

The Nintendo Switch is one of the most popular games consoles ever made. And with good reason, given its catalogue of games, and its versatility as both a handheld and home console. But Nintendo Switch error code 2137-7504 has been affecting a number of players, disrupting their enjoyment. And that's where we step in. Like Batman. If Batman was giving people instructions on how to fix an annoying error code on Nintendo Switch. Just read this in a really gravelly voice. Here's what you need to know about error 2137-7504.

How To Fix Error Code 2137-7504

If you are the unfortunate recipient of Nintendo Switch error code 2137-7504, then the first thing to do is check the status of the Nintendo network. In most instances, this error is caused because of an issue at the Nintendo end of things. So if you check the network, and there is a confirmed problem, wait. Try again after the maintenance or service outage has ended. If there is no notice of maintenance, Nintendo also recommends waiting and trying again later. The issue will usually resolve itself in time.

Advertisement

If you would prefer not to wait, or simply want to rule out other potential causes, there are a couple of other things you can try. The quickest and easiest step is to try restarting your Switch. This will force it to reconnect to the servers. If there was an issue with your previous connection, you may find that this resolves it.

Secondly, and lastly, you can also check your own internet connection, in case there is an issue at your end. Check your connection using other devices. Even if all seems to be well, you may want to consider restarting your router. The classic hard reboot - turn it off, unplug it for thirty seconds to a minute, then plug it back in - will reestablish your internet connection. Unless something is wrong, of course. At which point you might need to start troubleshooting your internet connection.

Read More: Nintendo Switch Not Charging: How To Fix Switch Charging Issues With USB-C And Dock

What Is Error Code 2137-7504?

According to Nintendo Support, this specific error code arises when players are attempting to either download a game, or access the Nintendo eShop on Nintendo Switch. Users receive the message, "Unable to communicate with the server. Please try again later". But when players do get this message, it does mean that they are unable to purchase new games, or download games onto their switch. Which is understandably frustrating.

Read More: How long does it take to charge a Nintendo Switch: Nintendo Switch vs Switch OLED Battery Life

Unfortunately, Nintendo doesn't offer much to explain why this error arises. But we can infer that it is usually linked to issues with the Nintendo network, rather than anything specific that players are doing. However, occasionally it could be an issue with the user's home internet connection. So try the solutions we've suggested above. And if none of them works, then it might be a case of being patient.