If you've encountered Diablo Immortal unable to authenticate error while trying to log in, there are a few things you can try to fix it.
From the Diablo Immortal unable to connect error to Diablo not working on Samsung-Exynos devices, Diablo Immortal has been plagued with issues that have affected many players since its release. Although the game has been patched several times, some users still encounter issues logging into their accounts.
In this article, we'll go over how to fix Diablo Immortal unable to authenticate error and other issues that plague the game. Let's get started!
How To Fix Diablo Immortal Unable To Authenticate Error
Diablo Immortal unable to authenticate error occurs when you try to log into your Battle.net account. The error is accompanied by a message saying: "Unable to authenticate with Battle.net."
If you encounter the unable to authenticate error, here are a few things you can try to fix:
Double-check your login credentials
Typically, authentication errors occur when your login information is incorrect. Make sure you have provided the correct email address and password associated with your Battle.net account. In case you don't have a Battle.net account, you can create one by visiting this website.
Try other login methods
In one case, a player reported that logging in via his Google account resolved the issue. In order to do that, first, you need to link your Google account with your Battle.net account on PC. Once it is done, you can choose to log in with Google on Mobile.
Report the issue to Blizzard
The last resort would be to contact Blizzard customer support. You can report the issue via the support webpage or the Diablo Immortal Twitter page. Hopefully, they will be able to help you out.
Blizzard recommends resetting Battle.net password in the event of login errors. You could also give it a try and see if that resolves the issue.
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