CoD Warzone crossplay problems: Is crossplay broken, and what can you do to fix it?

Experiencing some crossplay problems? Here’s how to fix the common issues..

by Daryl Baxter
call of duty which email linked to activision account

Crossplay has only really come to fruition thanks to the efforts of players on F2P games such as Fortnite and PUBG.

Being able to play the same game with someone on a different console would have been unheard of ten years ago, but now it’s a common request.

From Rocket League to Halo, crossplay is here to stay. But there may be times where the system can fail.

There have been moments where Warzone has also fallen in this way. So with that, here’s how to fix some issues when it does happen, whether that’s on PC or console.

What’s Crossplay available on?

As their FAQ states, crossplay is possible on every system that has Warzone available.

From Xbox to PS4 and PC, crossplay is possible. You only need an Activision/Call of Duty account, which will then allow you access into a crossplay with friends.

It’s enabled by default, but if you wish to stick to the system you play it on, you can simply go to ‘Options’, ‘Account’ and flick ‘Disabled’ at the ‘Crossplay’ option.

But since its release in March, there have been reports of crossplay simply not working.

READ MORE: Ray-tracing revealed from NVIDIA for COD: Cold War.

How to fix Crossplay

If you’re still experiencing issues, here’s a method that’s been known to work from time to time.



  1. Go to the ‘Social’ menu in the Battle.net client.
  2. Select all contacts in the list, both online and offline.
  3. Delete them.
  4. Add them again with their ‘Activision Account’ ID
  5. Restart Game

Once the game reboots, you should see your friends available to play with or against, regardless of which system they’re on.

When crossplay works, it works great. But when it doesn’t, it can be incredibly frustrating, as many Warzone players are aware. Until more work arrives for a fix, this is the most common ‘unofficial’ fix known to work.

READ MORE: COD Cold War – How to fix ‘Error – Disconnected from Server’

Daryl Baxter