Gabe Newell, head of Valve and leader of the Steam platform, has weighed in on the launch of Cyberpunk 2077 - a game with such a troubled launch that refunds were offered to some players, and the game was even removed from the PS Store on PS4.
The quotes came in a wide-reaching interview between Newell and 1 News in New Zealand, where the famous developer also teased that Valve has multiple new games in development.
Keep on reading, then, and we'll sum up everything that Newell said about Cyberpunk 2077 in the interview...
"There are aspects of the game that are just brilliant"
"I have a lot of sympathy with a situation that every game developer finds themselves in," Newell said in the interview, bringing a neatly balanced opinion to the fore.
He added: "All I know is that there are a lot of very happy gamers in the PC space, which are the ones that are most visible to us.
"There are aspects of the game that are just brilliant, and it shows a tremendous amount of work — it's unfair to throw stones at any other developer, because just getting something as complex and ambitious as that out the door is pretty amazing."
Newell also said that he thinks it was an "unusual" move for Sony to pull the game from the PS Store, but he wasn't privy to those conversations because of Valve's PC focus.
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"People get mad because they care"
The backlash against the game was also a topic of conversation. Newell is no stranger to angry gamers, having received abusive emails himself about Valve games. "People get mad because they care," he said in the interview.
Newell added: "When people have those kinds of reactions, my first thought is that this is an opportunity for us, and I assume that the Cyberpunk 2077 developers are similarly just using it to crank through and make improvements that are going to be beneficial to their customers.
"They have a long history of doing a great job, of continuing to invest in their products over time and I suspect that they're going to be very good at making their customers happy over time.
"Everybody knows that if you're in this business, expectations are high, and if you do it well people are going to let you know and if you failed to meet those expectations they're are going to let you know — that's part of why it's a fun industry."