While Call of Duty Mobile has been a huge success for Activision, it isn't without its bugs. One particularly egregious example is when COD Mobile is constantly crashing, whether you are on iOS or Android. This is a particularly frustrating issue.
The good news is that we are on hand to provide some answers to help you get past this, so you can get back to inflicting pain on your opponents.
How to stop COD Mobile from crashing on Android
If you are using an Android device, then the steps to take, as recommended by Activision, are as follows:
Restart your device
- Press and hold the power button for a few seconds.
- Tap Power off or Restart on your screen. If these options aren't available, press and hold the power button until your device restarts.
Update the app
- Open your device's Play Store app.
- Tap the menu button (the three lines at the top of the screen) and select My apps & games.
- Find the Call of Duty: Mobile app and tap the Update button if available.
Update your device
- Open the Settings app on your device.
- Depending on your device, open System update or Software update.
- Check your update status and install any system updates available.
Clear the app's cache
- Open the Settings app on your device.
- Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
- Tap Call of Duty: Mobile.
- Select Storage.
- Tap Clear Cache.
How to stop COD Mobile from crashing on iOS
If you are using an iOS device, then the advice is as follows:
Restart your device
- Press and hold the power button until the slide to power off button appears.
- Slide the button to power off your device.
- After the device has completely powered down, press and hold the power button again to turn on your device.
Update the app
- Open the App Store app.
- Select the Updates tab at the bottom.
- If Call of Duty: Mobile appears in the list, tap the Update button.
Update your device
- Open the Settings app on your device.
- Tap General, then tap Software Update.
- If an update is available, follow the on-screen steps.
Delete and reinstall the app
Please note: Deleting the app will not delete your progress or other game data. This will be linked to your account on the game server.
- Open the Settings app on your device.
- Tap General, then tap iPhone Storage or iPad Storage.
- Select Call of Duty: Mobile.
- Tap Delete App.
- Open the App Store app.
- Find and reinstall Call of Duty: Mobile.
- Open Call of Duty: Mobile.
- Log in with the same account to reinstate your progress and game data.
In most cases, following all of these steps should be sufficient to resolve your issue. But if not, consider contacting Activision for further support. But even if we do manage to fix it, what caused the problem in the first place?
Why does it happen?
There are a number of potential causes for this problem, so it's hard to narrow it down to one specific issue. But possible causes include:
- Corrupted data in the cache
- A glitch in the device you are using
- An update that causes an issue (an example of this happened back in March)
- Low memory on your device
So there you have it. A few examples of the variety of issues that might lead to COD Mobile crashing on your device. But with the tips we've mentioned, in the majority of cases, you should be back up and running in no time.
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