COD Mobile Controller Not Working: How To Fix PS4 Or Xbox Controller Stuck On Connecting For Call of Duty: Mobile

COD Mobile Controller Not Working: How To Fix PS4 Or Xbox Controller Stuck On Connecting For Call of Duty: Mobile

If your Call of Duty: Mobile controller is not working, we've got some tips for how to fix it!

COD: Mobile is yet another way for Activision to make this phenomenally successful franchise accessible to its fans. As an added bonus, controller support is available for the PS4 DualShock, and the Xbox One controllers.

But what can you do if your controller of choice doesn't work in COD Mobile? We'll take a look at any possible causes for this issue, and how you can go about resolving it.

Can You Use Controllers On COD Mobile?

If you are a console aficionado, then it makes sense that you may prefer to use an Xbox or PS4 controller to play Call of Duty on your mobile device. In principle, it is as simple as pairing the controller to your phone using Bluetooth. The game should then automatically detect the controller, and pair you with other players who are also using a controller.

Now and again, though, players are reporting issues of their controller not being recognised by the game or showing as paired, but not working on the game. So if this happens to you, is there anything you can do?

How To Fix COD Mobile Controller Not Connecting

COD Mobile controller not working
click to enlarge
Credit: Activision

While in theory, pairing your controller to your phone should be enough, there are examples of players finding that this has not worked. So the first thing to do is to make sure that your controller is enabled within the game. To do this:

  • Connect your PS4 or Xbox One controller to your phone via Bluetooth.
  • Open Call of Duty: Mobile.
  • Enter the Settings menu, select Controller, and then Settings.
  • Check that the controller is showing as Connected, and that Controller Support is marked as Enabled.

This should ensure that not only is the controller connected but that the game will actually allow it to work. It's worth mentioning as well that you should make sure your controller is paired to your device before you open Call of Duty. This can help avoid any issues with connecting to the device.

Restart your controller for COD Mobile

Another option that has worked for players is to shut down the app and relaunch it. It's important to differentiate between closing the app and minimising it. Minimising the app but keeping the tile open won't remedy this issue.

Closing the app altogether and then relaunching it, can sometimes allow the controller and the game to reconnect properly. As an extension of this point, some players have found that restarting their phones and then relaunching the game can also be a solution to this issue.

A Few Quick Steps

As well as the tips we've already mentioned, there are a couple of quick checks you can make, to potentially rectify the issue:

  • Start by making sure your controller is sufficiently charged, in case the game can't detect it due to low power.
  • Depending on the type of controller you are using, it may only work during matches, rather than on the menu screens. So it might be worth testing this by entering a match.

One final controller tip...

And finally, some players have noticed that they seem to be experiencing issues after their controller has received a firmware update.

We don't know for certain that this is the cause of the problem; if it is responsible for interfering with that connection, it will be difficult to resolve. Potentially a subsequent update will resolve it. But some people have resorted to buying another controller with older firmware, which they try to avoid updating.

It's a potentially drastic move, and it depends on how much you want to play the game, as to whether that might be an option for you.

For more articles like this, take a look at our Call Of Duty, Gaming, and How To pages.