How to fix ping in Genshin Impact on Android, PC and PS4

Are you suffering from high ping in Genshin Impact? You aren't alone.

Genshin Impact has taken the world by storm but is not without its problems. Another issue players have been reporting is ping, which has been affecting the gaming experience. But what exactly is 'ping', and what impact does it have on the game? More importantly, how can you fix it if it is becoming an issue?

We have the answers you need.

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How To Fix High Ping in Genshin Impact

There are a few possible fixes to lower your ping when you are playing Genshin Impact. But before you try any of these, make sure you check the server status on the game, because the problem may be at their end, rather than yours. But assuming everything is fine, here are some things to try.

  • Restart the game. This can often flush out any gremlins, and by reloading the game, it might run more smoothly.
  • Make sure your game is fully up to date with the latest version, as it may have removed the bug that was causing the high ping.
  • Make sure your internet connection is working properly. Lots of websites, like this one, will let you carry out a speed test. If your network is the issue, you can try restarting your router.
  • If you are using a wireless connection, see if using a wired connection makes a difference.
  • Even if you are too far away to use a wired connection, then you can still benefit by trying to move closer to your router to get a stronger WiFi signal.
  • Switch off your VPN. If you are using a VPN, this automatically moves your traffic to a server in a different location. This can cause latency. By switching off the VPN, it allows data to travel a more direct route.
  • Close any other programs or applications. Whether you are on PC, Android or a PS4 device, other apps can take up bandwidth, slowing down your game. By closing these, it can make a difference.

These are all possible solutions to the ping issue on Genshin Impact. If these don't work, there is a community of players who might be able to help.

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What Causes High Ping in Genshin Impact?

There are lots of possible reasons for high ping. Some of the most common are:

  • Quality of your internet connection - how fast are your download and upload speeds?
  • Are you connected wirelessly or wired? Wireless connections will almost always be slower and less reliable than a wire will be.
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  • Do you have multiple devices competing for bandwidth? The more devices being used at the same time, the worse your latency could be.
  • Firewalls. Firewalls are designed to check all the data packets being sent to your device, which can increase the time taken to receive that data.
  • How far away from the server are you? The distance between you and the server you are using can have an impact. The further away you are, the longer it takes for the data to travel.

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What is Ping?

Ping is, in simple terms, the length of time it takes for a message to go from its origin to a destination, before echoing back (or pinging) to the source. It is also known as latency. In essence, it is the time it takes for you to send a command to the game, and for the game to carry out that command.

So why does it matter?

Well, the higher the ping, the longer the delay between you inputting a command, and the game responding. So if you are at a critical point in the game, where timing or swift reactions are critical, a high ping could be the difference between life and death. The higher the ping, the longer the latency, which in turn can lead to lag.

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Lag is the all too frustrating point where there is a delay between you inputting into the game, and the delay in that action being reflected on screen. This can affect performance, cause the game to freeze or stutter, and in extreme cases, cause games to crash. If your ping is so high it starts impacting other players, then you may even be disconnected from the server.

What Is Considered Low Latency?

Of course, running a speed test is only helpful if you know what the numbers actually mean. And when you are trying to understand if ping is a problem, it's important to know what a normal latency might look like.

To give some guidelines to refer to, latency of below 100ms is considered good, while anything below 50ms is very good. Typically, DSL and cable internet will have latency of below 100ms. Satellite connections are generally slower, so you might expect to see latency of up to 500ms.

Your setup will influence your latency, and therefore your ping. And now you will know whether or not you are suffering from a genuine issue, if your numbers are well above these, or whether it's within what would be considered normal.

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