If your iMessage is not working with one person and your messages are green instead of blue, there's no need to worry. This is a common issue, and proven solutions are available to resolve it.
Several factors can contribute to iMessage not working with a specific person, with their iMessage being disabled and the possibility of them blocking you being the primary reasons. However, most of the time, the issue is attributed to temporary glitches within the app.
In this guide, we will share tried-and-tested solutions to help you navigate through and resolve the iMessage issue effectively. But, before that, you might want to know how to remove iMessage from iPad.
How to fix the iMessage not working with one person issue
To fix the issue of iMessage not working with one person, create a group with you and the problematic contact on the app, then Send a message within this group chat; it should automatically send as an iMessage. Return to your individual chat thread with the contact and send another message; it should now switch back to iMessage [1].
Another solution is to navigate to Settings > Messages > Send & Receive and ensure both your phone number and email address are checked. If the issue persists with both options checked, try unchecking your email address to see if it resolves the problem. This approach was reported to be successful by a user on the Apple community forum.
To summarize, here are the steps to troubleshoot the iMessage not working with one person issue:
- First, verify that iMessage is activated on the affected contact's device.
- Ensure the phone number and email address are selected in Send & Receive settings.
- If the problem persists, try removing the email address from the Send & Receive settings on both your device and the affected contact's device.
- Try creating a group with the problematic contact and send messages within that group.
Hopefully, one of our suggestions should resolve the issue with iMessage not working with a specific contact. If not, the issue may stem from being blocked by the contact or other glitches within the app.