How to unlock a Snapchat account

A close-up picture of a smartphone in hand. The person has Snapchat opened in the phone and is trying to unlock his Snapchat account.

A close-up picture of a smartphone in hand. The person has Snapchat opened in the phone and is trying to unlock his Snapchat account.

Looking for ways to unlock your Snapchat account? We have got you covered!

If your Snapchat is temporarily disabled, you may need to unlock it in order to get it back. However, you can't unlock the account from the app itself. You need to use Snapchat via the browser and enter your login credentials to get the job done.

So, open your web browser and get ready. We are going to show you the steps needed to unlock your Snapchat. Let's get started!

How to unlock a Snapchat account

If your Snapchat account has been locked, it usually means that Snapchat has detected some activity from your account that violates their Terms of Service or Community Guidelines.

When your Snapchat account gets locked, you might encounter specific error codes like C14A, C14B, or support code SS06. If you find yourself in this situation, here are the steps you need to take to unlock your account.

If your account has been temporarily locked

Using a third-party app or plugin to access Snapchat services, suspicious activity on your account and sending spam or other behaviour are some of the reasons why your account may have been locked. So try to avoid it happening again in the future.

If your account has been locked because it was compromised

When logging in, if you see a message stating that it looks like your account may have been compromised, Snapchat recommends your contact its support team and fill out the form.

They will get in touch with you via email, so be sure to include an email address that you have access to. They may also request additional information to verify your identity, such as your username, when you lost access to your account, etc.

How to unlock a permanently locked Snapchat account

Repeated violations of Snapchat's Terms of Service or Community Guidelines will result in a permanent lock. If your account is permanently locked, there is no way to unlock it, despite any attempts you make.

Beware of scammers on the Internet offering fake unlocking services. They may pose as hackers or Snapchat employees, asking for money or offering free unlocking. These services are typically fraudulent and scams. It is advised not to engage with any such services.

Your only recourse is to create a new Snapchat account. In severe cases of violation, Snapchat may ban devices from accessing their services. If this happens to you, you may need to create a new account using a different device.

Although losing your Snapscore, Memories, and Snapchat Plus subscription may be unfortunate, creating a new account is the only way to regain access and use Snapchat again.

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