How to fix Disney Plus error code 39

Disney Plus error code 39 - An image of the various titles on Disney+

Disney Plus error code 39 - An image of the various titles on Disney+

There's nothing more frustrating than having your binge-watching session ruined by Disney Plus error code 39.

While Disney+ has gained popularity for its affordable plans and rich library of content, it also carries an infamous tag for being riddled with error codes. uninvited error codes like 42, 92, 1028, and especially 39 have been a source of frustration for many users.

Whether you're on a gaming console, a smartphone, or a smart TV, this guide aims to provide you with straightforward solutions to overcome this streaming obstacle.

How to fix Disney Plus error code 39

To fix the Disney Plus error code 39, turn off the monitor/TV while the Disney+ app is loading, then turn it back on after a few seconds. This solution might seem stupid, but numerous Redditors have vouched for its effectiveness.

Our theory is that the Disney Plus app checks if your viewing/streaming device or an associated component like the HDMI connection is unsupported when starting up. So, when we keep the device off during this time, the app may not detect this compatibility issue.

To fix the issue permanently, it's advisable to experiment with different HDMI ports on your TV or monitor. Also, consider replacing your HDMI cables with true high-speed ones, especially if your current cables are incompatible or outdated.

If you're facing the Disney Plus error code 39 on your smartphone, one workaround is to stream Disney Plus on the browser with desktop mode enabled. Alternatively, you can try casting to Chromecast or other streaming devices.

What is Disney Plus error code 39?

Disney Plus error code 39 is a streaming issue commonly encountered on Xbox consoles and Pixel smartphones, though not exclusively on these devices.

The support website identifies a non-functioning or unsupported HDMI connection as a potential cause of this issue. However, given that the issue also prevails on smartphones, it's reasonable to infer that there could be other underlying causes as well.

The error message accompanying error code 39 implies that issues related to "rights availability" can contribute to this problem, possibly indicating restrictions or limitations on certain content being accessed from your specific location.

We hope the suggestions provided here assist you in resolving the Disney Plus error code 39, allowing you to return to enjoying your favourite content. By the way did you know that there is a way to screenshot on Disney Plus?

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